Care Coordinator

1 week ago

Oak Park, IL, United States PCC Community Wellness Center Full time
Job Details

Job Location
Lake Street Family Health Center - OAK PARK, IL

Position Type
Full Time

Education Level
High School/GED

Salary Range
$17.50 - $19.50 Hourly

Travel Percentage
Local - Location to Location

Job Shift
Day

Job Category
Health Care

Description

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Providers excellent customer service to internal and external customers
  • Supports patient-driven requests via phone call, portal message, or provider/care team request via electronic health record (EHR), engaging patients as active participants in their care
  • Assists patients in scheduling and completing referrals as needed by coordinating between the patient, provider(s), and the referral source
  • Decrease barriers to care, increase motivation, and foster open communication
  • Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC
  • Outreach patients after emergency room visits and/or inpatient admissions to ensure timely follow-up with primary care; obtain discharge records as needed
  • Assists with training and supporting staff to follow department workflows within specialty area (Health Risk Assessments [HRAs], Care Manager delegated patient cases, patient support of HEDIs/Quality measures, proper documentation within Athena & MHNConnect2.com, etc.)
  • Manage electronic health record team inboxes to ensure appropriate documents are send to primary care provider, team nurse, and other members of the care team.
  • Regularly attend and participate in monthly site team meetings
  • Contribute to patient education materials and strategies to support care coordination
  • Work with manager and team to create flow charts, workflows and document tracking process as needed
  • Work with PI department to outreach patients due for care, provide patient education, and facilitate appointments as necessary
  • Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed
  • Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care
  • Performs other duties as required and assigned
Qualifications

Experience/Training:
  • High school diploma required.
  • Medical Assistant diploma from an accredited Medical Assistant program preferred.
  • Certified or Registered Medical Assistant preferred.
  • Associates or Bachelor's degree preferred.
  • Previous healthcare experience preferred
  • Proficient in MS Office Business Application to include: Outlook, Word, PowerPoint and Excel
Physical Demands:
  • Must be able to remain in a stationary position 50% of the time.
  • Must be able to move around the clinic site 50% of the time.
  • Constantly operates a computer, computer printer, copy machine, and telephone.
  • Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
  • Must be able to transport from one site to another.
  • Must be able to cover other shifts as necessary.
  • Required shift rotation.
Other Skills:
  • Ability to read and write proficiently using the English language.
  • Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.
  • Follow-through, assume responsibility and use good judgment.
  • Maintain professionalism under stressful situations.
  • Self-motivated and directed with the ability to prioritize and work efficiently under pressure.
  • Ability to understand and follow verbal and written communication.
  • Detail oriented with the ability to work with minimal/no supervision.
  • Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
  • Effective and creative problem solving.

  • Transportation Coordinator

    2 weeks ago

    Oak Park, IL, United States Oak Park Elementary School District 97 Full time

    Position Type: Security/Security - 12-Months Date Posted: 11/14/2025 Location: Central Office Date Available: SY 25-26 Transportation Coordinator Revised: November 2025 Perm/contract: 12-month position Department: Safety FLSA Status: Exempt Reports to: Chief Safety Officer Primary Reporting Location: District Office Level: Administrative Support...

  • Practice Coordinator

    2 weeks ago

    Oak Park, IL, United States LifeStance Health Full time

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is...

  • Practice Coordinator

    3 days ago

    Oak Park, IL, United States LifeStance Health Full time

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is...

  • HFW Care Coordinator

    2 weeks ago

    Park Forest, IL, United States AUNT MARTHAS HEALTH AND WELLNESS, Inc. Full time

    Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. Position Title: HFW Care...

  • HFW Care Coordinator

    2 weeks ago

    Park Forest, IL, United States AUNT MARTHAS HEALTH AND WELLNESS, Inc. Full time

    Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. Position Title: HFW Care...

  • Wound Care RN Coordinator

    1 week ago

    Oak Lawn, IL, United States Advocate Aurora Health Full time

    Department: 34027 Advocate Christ Medical Center - Nursing Quality and Practice Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full time, Days, No holidays, Weekend rotation Pay Range $40.30 - $60.45 Major Responsibilities: Patient Satisfaction Responds to consultation requests in a timely manner....

  • Wound Care RN Coordinator

    24 hours ago

    Oak Lawn, IL, United States Advocate Aurora Health Full time

    Department: 34027 Advocate Christ Medical Center - Nursing Quality and Practice Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full time, Days, No holidays, Weekend rotation Pay Range $40.30 - $60.45 Major Responsibilities: Patient Satisfaction Responds to consultation requests in a timely manner....

  • Wound Care RN Coordinator

    1 week ago

    Oak Lawn, IL, United States Advocate Aurora Health Full time

    Department: 34027 Advocate Christ Medical Center - Nursing Quality and Practice Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full time, Days, No holidays, Weekend rotation Pay Range $40.30 - $60.45 Major Responsibilities: Patient Satisfaction Responds to consultation requests in a timely manner....

  • Wound Care RN Coordinator

    3 days ago

    Oak Lawn, IL, United States Advocate Aurora Health Full time

    Department: 34027 Advocate Christ Medical Center - Nursing Quality and Practice Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Full time, Days, No holidays, Weekend rotation Pay Range $40.30 - $60.45 Major Responsibilities: Patient Satisfaction Responds to consultation requests in a timely manner....

  • Patient Care Coordinator

    2 weeks ago

    Oak Lawn, IL, United States AEG Vision Full time

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and...