Account Manager
3 days ago
Snapshot / Role Overview
We're seeking an Account Manager in Santa Barbara Metro, CA to strengthen client relationships and expand HVAC service offerings across commercial and institutional markets.
Impact
• Maximize account value by identifying opportunities for maintenance, repairs, and equipment upgrades
• Improve client retention through proactive engagement and responsive service coordination
• Drive revenue growth by converting service calls into long-term maintenance agreements
• Enhance building performance and energy efficiency by recommending tailored HVAC solutions
• Contribute to regional market expansion through strategic account planning and relationship development
Responsibilities
• Manage existing client accounts to ensure satisfaction and identify growth opportunities
• Conduct regular site visits to assess HVAC system performance and recommend service solutions
• Collaborate with service technicians and project teams to coordinate maintenance and repair activities
• Develop and present proposals for preventive maintenance contracts and capital improvement projects
• Negotiate pricing and contract terms that meet client needs while maintaining profitability
• Track account activity and sales pipeline using CRM software to achieve revenue targets
• Respond promptly to client inquiries and resolve issues to maintain strong relationships
• Stay informed about industry trends, energy regulations, and emerging HVAC technologies
• Attend networking events and industry functions to generate referrals and build brand awareness
Requirements
Must-Haves
• 3+ years of experience in HVAC account management, technical sales, or related roles
• Proven ability to manage multiple accounts and prioritize activities effectively
• Strong understanding of commercial HVAC systems and service requirements
• Excellent communication and problem-solving skills
• Valid driver's license and reliable transportation
Nice-to-Haves
• Background in HVAC service operations or field technician experience
• Experience with energy efficiency projects or retrocommissioning
• CRM proficiency (Salesforce, HubSpot, or similar platforms)
• Associate or bachelor's degree in business or technical field
Compensation & Logistics
Competitive salary depending on experience; benefits include health insurance, PTO, holidays, 401(k) matching, vehicle allowance, and commission opportunities.
Call to Action
If you're ready to advance your career in mechanical construction, apply today or connect with us to learn more.
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