Part-Time Clerical Support

2 weeks ago

Birmingham, MI, United States City of Birmingham, Michigan Full time

POSITION PURPOSE:

Under management supervision, performs a wide variety of clerical tasks related to the administration of the Finance/Treasurer's Office including cash handling and acceptance of various payments (i.e. utilities, parking violations, permits, taxes, assessments, invoices, etc.), and responding to inquires through the application of established policy. Works tactfully with the public in person and on the phone, and utilizes office software and applications to perform general office work. Perform related duties as assigned.

FUNCTIONS AND RESPONSIBILITIES:

This list is not to be treated as all inclusive.

  1. Receives payments and answers inquiries from the public at the counter, by mail, or drop box.
  2. Answers telephone calls from the public regarding tax information, parking violations, utility bills, special assessments, miscellaneous invoices, or transfers calls to the appropriate person.
  3. Sorts and files daily receipts in accordance to the city's records retention schedule.

Assists the Finance Department with accounts payable responsibilities, including invoice review, invoice data entry into BS&A, folding and mailing checks, and other duties as assigned.

NECESSARY SKILLS:

  • Ability to effectively and efficiently utilize current office equipment and software systems including MS Office, Adobe Acrobat, and 10-key calculator
  • BS&A working knowledge preferred
  • Ability to perform work accurately and thoroughly; communicate effectively with others both verbally and in writing
  • Adhere to confidentiality requirements when handling proprietary and sensitive information
  • Provide courteous and effective customer service to internal and external customers while following City policies and procedures; establish and maintain good working relationships with co-workers
  • Organize work and follow a systematic method of performing tasks; perform the physical requirements of the job
  • Exhibit regular attendance and timeliness

EDUCATION AND EXPERIENCE REQUIREMENTS:

  • High School Diploma, or equivalent, supplemented by coursework in typing and office procedures.
  • At least 2 years of related experience in a professional setting, which includes substantial contact with the public and utilization of a variety of customer service skills.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

  • Must be able to lift 25lbs
  • Must be able to sit and stand for long periods of time
  • Must be able to open/close heavy filing drawers, and lift/move heavy files

TOTAL REWARDS:

  • Vacation, sick, personal, and holiday time
  • This position offers a flexible part-time schedule of up to approximately 25 hours per week. Requires schedule flexibility and additional work hours as needed.

EQUIPMENT:

  • Office space including desk, computer, and phone

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