Account Servicing Advocate I

23 hours ago

Honolulu, HI, United States Hawaii Medical Service Association Full time
  1. a. Resolve enrollment, eligibility and billing issues and inquiries timely and accurately from members, employer groups and third party administrators by phone, email and written correspondence by:
    • Researching and collaborating with other units or departments to find a solution
    • Accurately updating member records
    • Contacting external partners who provide services for/to HMSA's members
    • Providing member or group education on enrollment, billing (bill resentment) and bill
      payment
  2. b. Support unit in performing enrollment and billing reconciliations activities for purpose of identifying discrepancies and initiating accurate and timely correction/resolution of internal as well as external processing systems.
    Support unit in daily enrollment functions to include processing of enrollments, disenrollment's and maintenance for members.
    Perform quality assurance audits of customer inquiries and member updates within constrained timeframes. Based on patterns or risk assessment, recommend improvement opportunities to provide processing efficiency and increase customer satisfaction. These can include but are not limited to identifying processing or servicing issues that can be addressed by a system or a workflow solution
  3. Training and Development
  4. Performs all other miscellaneous responsibilities and duties as assigned or directed.
  1. Associate's degree and one year of related work experience or equivalent combination of education and experience.
  2. Effective verbal and written communication skills.
  3. Requires attention to detail and the ability to work on multiple projects simultaneously.
  4. Working knowledge of general office practices and procedures.
  5. Basic knowledge of Microsoft Office applications. Including but not limited to Word, Excel, and Outlook.

  • Account Servicing Advocate I

    5 days ago

    Honolulu, HI, United States HMSA Full time

    a. Resolve enrollment, eligibility and billing issues and inquiries timely and accurately from members, employer groups and third party administrators by phone, email and written correspondence by: Researching and collaborating with other units or departments to find a solution Accurately updating member records Contacting external partners who provide...

  • Account Servicing Advocate I

    2 weeks ago

    Honolulu, HI, United States HMSA Full time

    a. Resolve enrollment, eligibility and billing issues and inquiries timely and accurately from members, employer groups and third party administrators by phone, email and written correspondence by: Researching and collaborating with other units or departments to find a solution Accurately updating member records Contacting external partners who provide...

  • Surgical Technologist I

    6 days ago

    Honolulu, HI, United States Advocate Aurora Full time

    Join Our Team as a Surgical Technologist I! Are you ready to make a difference in the operating room? Advocate Health is seeking dedicated individuals for the role of Surgical Technologist I - General Specialty Evening Shift. Become a part of our dynamic team at Aurora St. Luke's Medical Center, recognized as the largest hospital in Wisconsin. Job Details: ...

  • Surgical Technologist I

    2 days ago

    Honolulu, HI, United States Advocate Aurora Full time

    Join Our Team as a Surgical Technologist I! Are you ready to make a difference in the operating room? Advocate Health is seeking dedicated individuals for the role of Surgical Technologist I - General Specialty Evening Shift. Become a part of our dynamic team at Aurora St. Luke's Medical Center, recognized as the largest hospital in Wisconsin. Job Details: ...

  • Accountant I

    2 weeks ago

    Honolulu, HI, United States Waikiki Health Full time

    Accountant I Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality...

  • Accountant I

    2 weeks ago

    Honolulu, HI, United States Waikiki Health Full time

    Accountant I Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality...

  • Accountant I

    1 week ago

    Honolulu, HI, United States Waikiki Health Full time

    Accountant I Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality...

  • Accountant I

    6 days ago

    Honolulu, HI, United States Waikiki Health Full time

    Accountant I Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality...

  • Accountant I

    4 days ago

    Honolulu, HI, United States Waikiki Health Full time

    Accountant I Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality...

  • Account Clerk I, II, III

    53 minutes ago

    Honolulu, HI, United States Hawaii State Department of Education Full time

    Salary: $3,141.00 - $3,606.00 Monthly Location : Honolulu, HI 96819 Job Type: Permanent, Full-time 12-month Job Number: 2025-01119 District / Complex Area: Classified / Central / AMR School / Office: Classified / Moanalua Middle Opening Date: 10/01/2025 Max Number of Applicants: 25 Position %: 100% Position Number: 41747 Description The authorized level of...