Strategic Account Executive

1 week ago

Chicago, IL, United States Chubb Full time
Job Description

Chubb Benefits is seeking a Strategic Account Executive to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of nearly 100 years. Come join our team of hard-working, talented professionals

Position Summary

The Strategic Account Executive will work in close partnership with the Strategic Partnerships Unit to cultivate and manage robust broker and client relationships. This role is pivotal in delivering exceptional sales support and client experiences, fostering collaboration both within the team and across the organization. The incumbent will consistently advocate for client needs while driving positive outcomes for the organization. They will have proactive relationship management, strong problem-solving abilities, and a focus on both sales growth and client retention. The incumbent supports mature, long-standing partnerships and contributes to the operational enhancement of emerging business units, always striving to deliver best-in-class service and solutions.

Responsibilities
  • Serve as the primary point of contact and subject matter expert for brokers and clients, ensuring effective communication and prompt resolution of inquiries, issues, and concerns.
  • Build and maintain strong, positive relationships with brokers and clients, establishing trust and acting as a reliable resource for their needs.
  • Develop and execute comprehensive, customized client relationship plans to satisfy service needs, achieve business and profitability objectives and drive account retention to support revenue growth.
  • Collaborate with internal support teams to address and resolve broker and client inquiries, and provide guidance on navigating systems, processes, and resources for smooth operations.
  • Proactively communicate important updates, changes, and industry trends to brokers and clients to keep them informed and support decision-making.
  • Conduct regular meetings and check-ins with brokers and clients to gather feedback, address concerns, and strengthen relationships.
  • Coordinate stewardship meetings, reporting, and training for brokers, clients, and key partners to ensure service needs are met and business objectives achieved.
  • Act as a liaison among brokers, clients, and internal supporting functions to identify challenges, collaborate on process improvements, implement best practices, and bridge relationships where resolution is needed.
  • Monitor performance metrics and analyze data to identify areas for improvement, growth opportunities, ensure compliance with industry regulations, and provide actionable insights to drive business decisions.
  • Partner closely with program manager to effectively identify and monitor risks associated with business practices preventing the submission of quality production.
  • Perform other duties as required to support strategic business objectives.
Qualifications

Skills
  • Possesses excellent interpersonal and communication skills both verbal and written, strong executive presence, encouraging, diplomatic and flexible with the ability to be an active listener to build and maintain relationships while being persistent and patient in endeavoring to fully grasp all stakeholder needs
  • Highly organized, detail-oriented mindset, with strong analytical and problem-solving skills.
  • Ability to manage multiple priorities, handle conflict with moderate oversight and work well under pressure.
Education and Experience
  • 4-year college degree or equivalency strongly preferred; equivalent work experience may substitute
  • Proven experience in a similar role, preferably within the insurance industry, with a strong understanding of brokerage operations and procedures.
  • Ability to work independently and as part of a team, with strong collaboration skills.
  • High ethical standards and a commitment to maintaining client confidentiality
  • Knowledge of supplement and final expense industry preferred
  • Ability to travel as needed (approximately 30% - 50%)
The pay range for the role is $ 65,200 to $110,800. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

About Us

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • A company-match 401(k) plan
  • Disability insurance
  • Life insurance
  • Employee referral bonuses


ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America. Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand. The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best. We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list. We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.

ABOUT CHUBB

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

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