Introduction to Hospitality and Customer Service Adjunct

The hiring rate for this position is as follows: Base rate is $2,006; rate with Master’s Degree is $2,173; rate with Master’s degree and two years of college-level teaching experience is $2,340. Hiring offers will be determined based on the final candidate’s education and relevant experience. The recruiter can share more information about what the anticipated hiring salary would be based upon your specific qualifications during the selection process.

Please apply to learn more about the benefits of working for the CIA.

POSITION SUMMARY

Culinary Institute of America Adjunct Faculty members are responsible for teaching students a high standard of professionalism. The primary responsibility of Adjunct Faculty is teaching and evaluating students. Adjunct Faculty members also maintain office hours, assist students who are having difficulty with studies, and honor college policies.

Introduction to Hospitality and Customer Service (HOSP-210) 1.5 credits

This course introduces students to the art of food and beverage service. Students will learn about equipment and use of equipment related to several styles of service, proper dress and sanitation, organization, and responsibilities within the dining room. They also receive an introduction to the Micros point of sale system used in all of the public restaurants at The Culinary Institute of America. The course provides students with a quality level of understanding and skill with respect to service techniques, effective merchandising, guest relations, and sales management.

ESSENTIAL RESPONSIBILITIES

• Prepare daily lesson plans for classes and teach classes as requested and scheduled, in a manner consistent with the philosophy, policies, and guidelines of the institute.
• Work individually as an advisor for students who may need extra help, who have questions about course information, who want career guidance, or who need assistance in their studies.
• Provide regular and constructive feedback to students in an objective, consistent, and timely manner; evaluate and documents student performance using established methods and criteria; files course grades consistently and without prejudice.
• Evaluate and document student performance using established methods and criteria
• File course grades promptly within the specific timeframe allowed
• Compile and present instructional material at scheduled times and places in accordance with the College Catalog descriptions, course syllabi and outlines and class schedules as assigned.
• Utilize the established syllabus and textbook(s) for the course being taught
• Maintain record of student attendance, student progress, and grade distributions
• Maintain discipline and order during instructional activities
• Communicate through appropriate channels
• Enforce sanitation principles (appropriate to particular teaching assignment), attendance policies, the Institute’s Professionalism, Uniform, and Hygiene Policy, and other academic policies.
• Supports the mission and policies of the Institute as well as the overall strategic direction of the Department of Continuing Education.
• Assume responsibility for equipment and facilities of the classroom
• Any and all other duties as assigned.

REQUIRED QUALIFICATIONS

Education:

• Bachelor’s Degree for Menus; Introduction to Management; Controlling Costs.
• Master’s Degree for all other academic course offerings.

Experience:

• One (1) year college-level teaching experience.

REQUIRED SKILLS

• Strong interpersonal skills; excellent verbal and written communication skills; ability to effectively work with multiple teams across the organization.
• Ability to use sound judgment and discretion in handling sensitive student issues with confidentiality and discretion.
• Excellent written, verbal communication, and presentation skills required.
• Strong computer experience, which must include abilities to work effectively with MS Office suite products, i.e. Word, Excel, PowerPoint.
• Strong customer service skills.
• Moderate to strong organizational skills, detail oriented and thorough.
• Ability to work independently or in a team environment, and maintain collaborative relationships with all members of faculty and administration.
• Must have an excellent and welcoming presence in front of guests and employees. Moderate to strong presentation skills are required.

WORKING CONDITIONS

• Regular work requires a great deal of sitting and standing for extended periods.
• Ability to lift and carry up to twenty-five (25) pounds (such as file boxes, binders, etc.)

Please apply to learn more about the benefits of working for the CIA.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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