Customer Service Liaison
5 days ago
What You Must Have:
- 2 - 3 years of healthcare experience
- Excellent customer service skills
- Hospice, home health, nursing home, assisted living, or hospital experience preferred.
- Current State Driver's License
- Must have reliable transportation and provide ongoing valid and current auto liability insurance
- Ability to establish and maintain effective working relationships with all segments of the staff, facilities, the lay and professional public, the Board of Directors and Medical Director.
- Demonstrates good communication and interpersonal skills
- Experience with EMR software is a plus
Full Time Employee Benefits
- Competitive Pay
- Medical, Dental & Vision insurance
- Paid Time Off
- Paid holidays
- 401k with up to 4% employer matching
- Tuition reimbursement
- Company car for qualifying individuals
- Mileage reimbursement
What You Will Do:
- Promote a customer-focused hospice presence in the healthcare community within healthcare assisted living facilities, nursing homes, home health, and hospitals.
- Ability to coordinate care amongst the healthcare professionals.
- Communicate weekly (daily if needed) with patient and family ensuring all needs are met and that Heart to Heart is delivering high level of satisfaction.
- Responsible for identifying problems or dissatisfaction with patient and/or family and ensuring quick resolution while communicating effectively to clinical team and management if necessary.
- Coordinate and provide in-services or educational events for family members and/or facilities.
- Work closely with agency leadership to meet growth and development targets
- Flexibility in work schedule as referral source, patients and families may require after hours and weekend consultations
- Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
Working with Heart to Heart Hospice
We are looking for a compassionate, talented and experienced Customer Service Liaison that is experienced in customer service and eager to join an exciting organization.
You can Make A Difference in the lives of others
At Heart to Heart Hospice, our employees enhance the lives of patients with life-limiting illnesses and their loved ones during a time when compassionate care is needed most. We are dedicated to making a difference in the lives of our patients and their families, and we offer individuals the opportunity to be associated with a caring staff and organization, while creating positive contributions in their community.
It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.
This is a non-management position
This is a full time position
-
Customer Service Liaison
2 weeks ago
San Marcos, TX, United States Heart to Heart Hospice Full timeCustomer Service Liaison What You Must Have: 2 - 3 years of healthcare experience Excellent customer service skills Hospice, home health, nursing home, assisted living, or hospital experience preferred. Ability to establish and maintain effective working relationships with all segments of the staff, facilities, the lay and professional public, the...
-
Clinical Liaison
1 week ago
San Antonio, TX, United States Good Shepherd Hospice Full timeOverview The Clinical Liaison is a registered RN/LPN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides customer service, education and inservicing. Assisting with excellent and positive communication between GSH and partnering facilities...
-
Clinical Liaison
2 weeks ago
San Antonio, TX, United States Good Shepherd Hospice Full timeOverview The Clinical Liaison is a registered RN/LPN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides customer service, education and inservicing. Assisting with excellent and positive communication between GSH and partnering facilities...
-
Clinical Liaison
2 weeks ago
San Antonio, TX, United States Good Shepherd Hospice Full timeOverview The Clinical Liaison is a registered RN/LPN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides customer service, education and inservicing. Assisting with excellent and positive communication between GSH and partnering facilities...
-
Clinical Liaison
2 weeks ago
San Antonio, TX, United States Good Shepherd Hospice Full timeOverview The Clinical Liaison is a registered RN/LPN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides customer service, education and inservicing. Assisting with excellent and positive communication between GSH and partnering facilities...
-
Clinical Liaison
6 days ago
San Antonio, TX, United States Good Shepherd Hospice Full timeOverview The Clinical Liaison is a registered RN/LPN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides customer service, education and inservicing. Assisting with excellent and positive communication between GSH and partnering facilities...
-
Clinical Liaison
5 days ago
San Antonio, TX, United States Good Shepherd Hospice Full timeOverview The Clinical Liaison is a registered RN/LPN who is responsible for maintaining and increasing the use of Good Shepherd Hospice in assigned nursing facilities in an ethical and compliant manner. This Liaison provides customer service, education and inservicing. Assisting with excellent and positive communication between GSH and partnering facilities...
-
Liaison Officer
2 weeks ago
San Antonio, TX, United States Mb Solutions Inc Full timeSan Antonio, TX, USA | Salary | Negotiable | Full Time | 401k, Health care, and more Individuals will serve as the senior Liaison Officer to the ASCC for Army Materiel Command (AMC), representing the command on all facets of the programs and policies. Designated Liaison Officer promotes coordination, synchronization, and cooperation between Army Materiel...
-
Liaison Officer
2 weeks ago
San Antonio, TX, United States Mb Solutions Inc Full timeSan Antonio, TX, USA | Salary | Negotiable | Full Time | 401k, Health care, and more Individuals will serve as the senior Liaison Officer to the ASCC for Army Materiel Command (AMC), representing the command on all facets of the programs and policies. Designated Liaison Officer promotes coordination, synchronization, and cooperation between Army Materiel...
-
Liaison Officer
5 days ago
San Antonio, TX, United States Mb Solutions Inc Full timeSan Antonio, TX, USA | Salary | Negotiable | Full Time | 401k, Health care, and more Individuals will serve as the senior Liaison Officer to the ASCC for Army Materiel Command (AMC), representing the command on all facets of the programs and policies. Designated Liaison Officer promotes coordination, synchronization, and cooperation between Army Materiel...
