Organizational Change Management

2 weeks ago

Washington, DC, United States Procyon TS Full time

We are seeking an experienced Organizational Change Management (OCM) Lead to support a Randstad client in Washington, DC. The ideal candidate will be a strategic thinker with a strong background in driving organizational improvements using industry-standard change management frameworks such as Prosci's ADKAR model, Kotter's change principles, and Agile methodologies. This role requires a proactive leader with excellent communication skills who can interact with stakeholders at all levels, including C-suite executives. The OCM Lead will play a critical role in enterprise transformation initiatives, facilitating user adoption, mitigating change resistance, and fostering a culture of continuous improvement. The successful candidate will have proven experience in developing communication strategies, conducting change impact assessments, and implementing onboarding, mentoring, and community-building programs to support organizational goals.

Responsibilities:

  • Lead and implement change management strategies using Prosci ADKAR, Kotter, and Agile methodologies.
  • Manage change initiatives within projects developed using Lean Agile and Waterfall approaches.
  • Establish and facilitate an Organizational Change Management (OCM) Community of Practice.
  • Develop and execute communication strategies and plans to support organizational initiatives.
  • Engage and collaborate with stakeholders across all levels, including C-suite executives, to ensure alignment and adoption.
  • Lead enterprise transformation efforts, guiding teams and individuals through change processes.
  • Design and implement new hire onboarding, mentoring, and buddy programs.
  • Conduct change impact assessments, resistance management, and user adoption planning.
  • Develop and administer ADKAR survey assessments to measure readiness and progress.
  • Conduct stakeholder and empathy interviews to identify areas for continuous process improvement.
  • Facilitate webinars, user workshops, Lean Coffee sessions, book clubs, and podcasts to promote change adoption.
  • Leverage advanced proficiency in MS Office Suite (SharePoint, Teams, PowerPoint, Word), including facilitating breakout sessions and interactive polling.
  • Support SAFe PI planning and Agile ceremonies.
  • Utilize collaboration tools such as FigJam, Mural, and MS Teams Whiteboard to drive engagement and participation.
  • Work with JIRA and Confluence to track change management initiatives and documentation.
  • Ensure compliance with change management best practices and contribute to organizational change success.
Qualifications:
  • Prosci or Kotter Certification required.
  • SAFe Certification (Coach, RTE) preferred.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Excellent interpersonal, leadership, facilitation, and relationship-building capabilities.
  • Ability to manage multiple projects in a fast-paced environment with competing priorities.


Required Skills : Change management

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

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