Front Office Administrative Assistant

2 weeks ago

Cave Creek, AZ, United States Heartland Dental Full time
Job Details

Req ID: 110850

Supported Practice: Black Mountain Dental Care

Category: Business Assistant

Location: 5355 E Carefree Hwy Ste 102, Cave Creek, AZ 85331

Sign on Bonus: $2,000.00

Position Summary:

Offering a $2,000 sign-on bonus

Front Office Administrative Assistant

Black Mountain Dental Care, is looking for a Business Assistant to join our team.

  • Join an 18 person team that thrives on collaboration, communication, and community
  • Engaging, connected, motivating, team atmosphere
  • Full-time; Monday 7:30-5:30; Tuesday/Wednesday 6:30-4:30; Thursday 9:30-4:30; Long weekends
  • Competitive pay based on experience and skillset
  • We're located at:

    5355 E Carefree Hwy Ste 102

    Cave Creek
    ,

    Arizona

    85331-1004

Preferred Experience
  • 1+ years of experience in a dental setting as front office or clinical required
  • 1+ years of experience with insurance billing and accounts receivable
  • Experience with treatment planning, patient billing, and insurance filing
  • Dentrix or other dental software experience
  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you'll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024 . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.


More about the role
  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain
  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

Physical Requirements:
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.



Who is Heartland Dental?

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.

At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

  • Receptionist Front Office

    2 weeks ago

    Queen Creek, AZ, United States Queen Creek Unified District Full time

    Position Type: Administrative/Business Support/Receptionist Date Posted: 12/18/2025 Location: Crismon High School JOB GOAL: To act as confidential receptionist to school office staff, to assure the efficient operation of the office and contribute to the effective, prompt and courteous handling of all inquiries and visitors. QUALIFICATIONS: High School...

  • Receptionist Front Office

    7 days ago

    Queen Creek, AZ, United States Queen Creek Unified District Full time

    Position Type: Administrative/Business Support/Receptionist Date Posted: 12/18/2025 Location: Crismon High School JOB GOAL: To act as confidential receptionist to school office staff, to assure the efficient operation of the office and contribute to the effective, prompt and courteous handling of all inquiries and visitors. QUALIFICATIONS: High School...

  • Receptionist Front Office

    2 weeks ago

    Queen Creek, AZ, United States Queen Creek Unified District Full time

    Position Type: Administrative/Business Support/Receptionist Date Posted: 12/18/2025 Location: Crismon High School JOB GOAL: To act as confidential receptionist to school office staff, to assure the efficient operation of the office and contribute to the effective, prompt and courteous handling of all inquiries and visitors. QUALIFICATIONS: High School...

  • Administrative Assistant

    1 week ago

    Cave Creek, AZ, United States JLM Strategic Talent Partners Full time

    WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing & vetting high level career seeking candidates in the industry and match them with our partners current open roles. Our objective is to help our general...

  • Administrative Assistant

    6 days ago

    Cave Creek, AZ, United States JLM Strategic Talent Partners Full time

    WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing & vetting high level career seeking candidates in the industry and match them with our partners current open roles. Our objective is to help our general...

  • Administrative Assistant

    1 day ago

    Cave Creek, AZ, United States JLM Strategic Talent Partners Full time

    WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing & vetting high level career seeking candidates in the industry and match them with our partners current open roles. Our objective is to help our general...

  • Medical Assistant Dynamite Primary Care

    1 week ago

    Cave Creek, AZ, United States HonorHealth Full time

    We are offering Sign-on Bonus up to $2,000! The Dynamite Primary Care Clinic is located at 4712 E Dynamite Blvd, Cave Creek, Arizona 85331 The hours are Monday- Friday 8:00 am -5:00 pm Overview Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll...

  • Medical Assistant Dynamite Primary Care

    15 hours ago

    Cave Creek, AZ, United States HonorHealth Full time

    We are offering Sign-on Bonus up to $2,000! The Dynamite Primary Care Clinic is located at 4712 E Dynamite Blvd, Cave Creek, Arizona 85331 The hours are Monday- Friday 8:00 am -5:00 pm Overview Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll...

  • Service Associate

    4 days ago

    Cave Creek, AZ, United States EŌS Fitness Full time

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal...

  • Service Associate

    1 week ago

    Cave Creek, AZ, United States EŌS Fitness Full time

    EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal...