Scheduling Coordinator II

15 hours ago

Norfolk, VA, United States Children's Hospital Of The King's Daughters Full time
  • The schedule for this position is Monday through Friday 8:00 am to 4:30 pm.
  • GENERAL SUMMARY
    • The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.
  • ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Serves as a patient liaison for scheduling of services.
    • Responsible for accurate data collection, documentation, and data retrieval.
    • Provides clerical, secretarial and project management functions for the service area.
    • Interfaces and communicates with multiple departments.
    • Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
    • Performs other duties as assigned.
  • LICENSES AND/OR CERTIFICATIONS
    • None required.
  • MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
    • High school graduate or GED.
    • Ability to relate well with the public.
    • Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
    • Ability to coordinate multiple schedules based on individual preferences and guidelines.
    • Ability to utilize scheduling software and maintain updated schedules.
    • Ability to sort and file materials correctly by alphabetical or numeric systems.
    • Computer skills required and knowledge of medical terminology preferred.
  • WORKING CONDITIONS
    • Normal office environment with little exposure to excessive noise, dust, temperature and the like.
  • PHYSICAL REQUIREMENTS
    • Click here to view physical requirements.

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