ServiceNow Platform Architect

2 days ago

Edison, NJ, United States TEPHRA Full time
Description:

Responsibilities:

  • Deliver technical and architecture design elements of ServiceNow features and Integration services
  • Work with engineering teams, stakeholders, to create technical solution designs
  • Ensure technical quality and adherence of integration designs to Enterprise Architecture standards and product roadmap
  • Identify, capture, and implement ServiceNow architecture pattern
  • Drive resolution of technical debt, to reduce the ongoing cost of the IT services
  • Providing communication of architecture design and decision making, enabling approval to proceed with designs
  • Design solutions (products and services) to meet user needs and align with ServiceNow technical strategy and standards
  • Support delivery teams, blending technical (development and architecture) and behavior skills
  • Scoping and deliver the requirements. Ensuring requirements are well documented
  • Deliver tailored presentations and product demonstrations
  • Undertake business related travel as required to meet customers, demonstrate solutions, strengthen sales and delivery progress
Skillset:
  • Experience in ServiceNow technical architecture covering:
  • Experienced in ITxM, CMDB, CSDM, Discovery & AppEngine
  • Experienced in ATF, Mobile Solutions, Reporting and Analytics, etc.
  • Exposure of HRSD, IRM, CSM, FSM, TSOM & other industry specific modules
  • Experienced in assessing Service management landscape including existing ServiceNow implementations, offering recommendations & improvements
  • Experienced in JavaScript, HTML, CSS, and ServiceNow scripting languages
  • Client side / Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action
  • Flow designer and decision table
  • Workflows, Rest and Soap based integration
  • Transform map, Import set and Data sources
  • Proven cross technology experience connecting ServiceNow to overall IT landscape
  • 12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture.
  • Certification high preferred (CSA, CMA)
Soft skills:
  • Good oral and written communication skills
  • Proactively propose alternate solutions to the customer as and when needed
  • Good organizational and personal skills to communicate with business stakeholders
  • Self-driven, motivated and results orientated
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Good communication and stakeholder management


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