Director, Quote to Cash Lead

Job Description Summary

Job Description

Be part of something bigger

BD is a global leader in the industry of medical devices and technology. The BD Medication Management Solutions (MMS) Business Unit is a $3.5B unit within BD which creates and delivers solutions for end to end medication safety, inventory optimization, and clinician efficiency across the care continuum. Key brands include BD Pyxis™, BD Alaris™, Parata™, BD ROWA ™ and BD HealthSight™. Our focus is on making the medication management simpler, safer and smarter.

Quote to Cash (QTC) Director (JG6) is responsible for optimizing the entire end-to-end process, from initial product design & sales quotes to final billing, revenue recognition and collection, ensuring efficiency and accuracy. This leadership role involves managing QTC systems, collaborating with various departments (Platform, Contracts, Lega, Sales, Finance, GBS, IT), improving processes, developing metrics, and ensuring seamless integration with other enterprise systems like CRM and ERP. Key activities include identifying root causes for existing inefficiencies, developing and implementing efficient processes for invoicing and collections, implementing changes to drive permanent improvement, designing scalable solutions, supporting implementation of new monetization models, and supporting roadmaps to drive business growth, improve cashflow and enhance customer experience.

Responsibilities:

• Define appropriate benchmarks for AR performance measurement (e.g., DSO, AR Aging, AR Turnover Ratio, % Current AR). Analyse trends, prepares regular financial reports on collections and cash flow, and provides forecasts to senior management.

• Lead Problem Solving Process to improve AR processes and influence MMS business practices (asset management, contracts, etc)

• Execute Problem Solving Process and Kaizen Events for targeted customer

• Partner with and support GBS to develop and implement efficient AR policies and procedures, champions continuous improvement initiatives, and leverages technology to streamline operations.

• Partner with cross functional teams (Platforms, Contracts, Legal, Sales, Finance, GBS, IT) to define future technology needs to modernize and improve AR operations

• Partner with external partners as needed

Qualifications:

• Undergraduate Degree in Accounting or Finance, MBA preferred

• 15+ years of relevant experience within a multinational business.

• Extensive experience in AR, contracts, QTC management

• Strong system/technical skills: SAP, CRM, Excel

• Demonstrated extensive knowledge of accounts receivable processes, accounting principles, financial reporting, quantitative analysis

• Demonstrate extensive knowledge of sales operations, contracting, CPQ (Configure, Price, Quote) best practices, and financial processes

• Demonstrated strong skills in leadership, cross-functional collaboration, strategic thinking, problem-solving

• Possess strong negotiation, problem-solving, and time management skills to oversee QTC workflow, manage disputes, and ensure timely and accurate invoicing and payment collection

• Action oriented: demonstrated ability to drive results/outcomes

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. We require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable and learn and improve every day. You will work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Required Skills

Optional Skills

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Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (https://jobs.bd.com/en/our-commitment-to-you) .

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.

Salary Range Information

$162,500.00 - $292,400.00 USD Annual

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.