Bi-Lingual Spanish Medical Scheduler

6 days ago

Kenilworth, NJ, United States RadNet Full time

Responsibilities

Job Summary

The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible.

Essential Duties and Responsibilities in both Languages

  • Displays excellent communication skills and telephone etiquette.
  • Answers incoming calls in a courteous and professional manner-identifies self and company.
  • Follows workflow and protocol to ensure HIPAA compliance.
  • Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable
  • Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health.
  • Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol.
  • Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol.
  • Shows care and compassion for all callers.
  • Maintains good rapport with referring physicians, secretaries and clinical site staff.
  • Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
  • Updates account information at the point of scheduling.
  • Communicates and interacts with all departments effectively and professionally.
  • Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations.
  • Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats.
  • Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement.
  • Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively.
  • As a bi-lingual scheduler, effectively communicate with patients in preferred language, ensuring the accurate conveyance of medical information and terminology.
  • Clear and precise communication in both languages in essential to uphold patient safety and satisfaction.
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.

Minimum Qualifications, Education and Experience
  • Must be able to type fluently in English while speaking with callers in either language.
  • Must reside within 50 miles of our Bloomfield NJ training office.
  • Knowledge of medical terminology in both languages.
  • Knowledge of medical insurance plans.
  • Ability to schedule patients rapidly and accurately.
  • General knowledge of computers and Microsoft Office software.
  • Provides clear written and verbal communication in both languages.
  • Detail-oriented.
  • Ability to multi-task and be organized.

  • Bi-Lingual Mandarin/Cantonese Medical Scheduler

    1 week ago

    Kenilworth, NJ, United States RadNet Full time

    Responsibilities Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast...

  • Outpatient MRI Technologist

    1 week ago

    Kenilworth, NJ, United States Medical Solutions Direct Hire Full time

    Medical Solutions Direct Hire is seeking a Outpatient MRI Technologist for a job in Kenilworth, New Jersey. Job Description & Requirements Specialty: MRI Technologist Discipline: Allied Health Professional Duration: Ongoing 40 hours per week Shift: 8 hours, days, evenings Employment Type: Staff MRI Technologist - Facilities Role Sign-On Bonus: $5,000-$7,000...

  • Outpatient MRI Technologist

    5 days ago

    Kenilworth, NJ, United States Medical Solutions Direct Hire Full time

    Medical Solutions Direct Hire is seeking a Outpatient MRI Technologist for a job in Kenilworth, New Jersey. Job Description & Requirements Specialty: MRI Technologist Discipline: Allied Health Professional Duration: Ongoing 40 hours per week Shift: 8 hours, days, evenings Employment Type: Staff MRI Technologist - Facilities Role Sign-On Bonus: $5,000-$7,000...

  • Outpatient Mammography Technologist

    2 weeks ago

    Kenilworth, NJ, United States Medical Solutions Direct Hire Full time

    Medical Solutions Direct Hire is seeking a Outpatient Mammography Technologist for a job in Kenilworth, New Jersey.Job Description & RequirementsSpecialty: Mammography TechnologistDiscipline: Allied Health ProfessionalDuration: Ongoing40 hours per weekShift: 8 hours, days, eveningsEmployment Type: StaffMammography Technologist - Facilities RoleSign-On Bonus:...

  • CSVA (Confidential Sexual Violence Advocate)

    2 weeks ago

    Kenilworth, NJ, United States YWCA Of Eastern Union County Full time

    Title: Confidential Sexual Violence Advocate (CSVA) Coordinator Department: Community Support Services Supervisor: Director of Sexual Assault Services Effective Date: 1/1/2026 Status: Full Time/Exempt Grade: SUMMARY The Confidential Sexual Violence Advocate Coordinator (CSVA) oversees the coordination and implementation of Union...

  • Paramedic

    2 weeks ago

    Kenilworth, NJ, United States RWJBarnabas Health Full time

    Paramedic Req #: 0000218929 Category: Emergency Medical Services (EMS) Status: Full-Time Shift: Day Facility: RWJBH Mobile Health (EMS) Department: MH Northern MICU Pay Range: $36.98 - $45.72 per hourLocation: 20-A Hoiles Drive, Kenilworth, NJ 07033 Job Title: Paramedic Location: Mobile Health Department Name: MH Northern MICU Req #: 0000218929...

  • Paramedic

    2 weeks ago

    Kenilworth, NJ, United States RWJBarnabas Health Full time

    Paramedic Req #: 0000218929 Category: Emergency Medical Services (EMS) Status: Full-Time Shift: Day Facility: RWJBH Mobile Health (EMS) Department: MH Northern MICU Pay Range: $36.98 - $45.72 per hourLocation: 20-A Hoiles Drive, Kenilworth, NJ 07033 Job Title: Paramedic Location: Mobile Health Department Name: MH Northern MICU Req #: 0000218929...

  • Paramedic

    1 week ago

    Kenilworth, NJ, United States RWJBarnabas Health Full time

    Paramedic Req #: 0000218929 Category: Emergency Medical Services (EMS) Status: Full-Time Shift: Day Facility: RWJBH Mobile Health (EMS) Department: MH Northern MICU Pay Range: $36.98 - $45.72 per hourLocation: 20-A Hoiles Drive, Kenilworth, NJ 07033 Job Title: Paramedic Location: Mobile Health Department Name: MH Northern MICU Req #: 0000218929...

  • Pool Renovations Foreman

    1 week ago

    Kenilworth, NJ, United States INFINITE BLU POOL SERVICES LLC Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Health insurance Paid time off About Us: Our mission as a swimming pool cleaning services company is to develop a highly successful, profitable all round swimming pool cleaning services business which provides quality services and Retail store in our community and...

  • Bi-Lingual Spanish Medical Scheduler

    2 weeks ago

    kenilworth, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesJob SummaryThe Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex...

  • Bi-Lingual Spanish Medical Scheduler

    2 weeks ago

    Kenilworth, NJ, United States RadNet Full time

    Job DescriptionJob Description Responsibilities Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding...

  • Bi-Lingual Mandarin/Cantonese Medical Scheduler

    2 hours ago

    Kenilworth, Pennsylvania, United States Lenox Hill Radiology Full time

    Job DescriptionJob SummaryThe Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication...

  • Scheduler

    2 weeks ago

    kenilworth, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience....

  • Registered Nurse

    2 weeks ago

    Kenilworth, United States Graham Healthcare Group Full time

    Registered Nurse (RN) - Hospice - $70K-85K per year at Graham Healthcare Group summary: This position is for a Registered Nurse (RN) specializing in hospice care, providing compassionate end-of-life patient care in Kenilworth, Illinois and surrounding areas. The role involves managing patient care plans, collaborating within a team, and requires travel to...

  • Registered Nurse

    3 weeks ago

    Kenilworth, United States Graham Healthcare Group Full time

    Registered Nurse (RN) - Hospice - $70K-85K per year at Graham Healthcare Group summary: This position is for a Registered Nurse (RN) specializing in hospice care, providing compassionate end-of-life patient care in Kenilworth, Illinois and surrounding areas. The role involves managing patient care plans, collaborating within a team, and requires travel to...

  • CSVA (Confidential Sexual Violence Advocate)

    2 weeks ago

    kenilworth, United States YWCA Of Eastern Union County Full time

    Job DescriptionJob DescriptionTitle: Confidential Sexual Violence Advocate (CSVA) CoordinatorDepartment: Community Support ServicesSupervisor: Director of Sexual Assault ServicesEffective Date: 1/1/2026Status: Full Time/ExemptGrade:SUMMARYThe Confidential Sexual Violence Advocate Coordinator (CSVA) oversees the coordination and implementation of Union...

  • CSVA (Confidential Sexual Violence Advocate)

    6 days ago

    Kenilworth, United States YWCA Of Eastern Union County Full time

    Title: Confidential Sexual Violence Advocate (CSVA) CoordinatorDepartment: Community Support ServicesSupervisor: Director of Sexual Assault ServicesEffective Date: 1/1/2026Status: Full Time/Exempt Grade:  SUMMARYThe Confidential Sexual Violence Advocate Coordinator (CSVA) oversees the coordination and implementation of Union County's confidential sexual...

  • Outpatient Ultrasound Technologist

    7 hours ago

    Kenilworth, United States Medical Solutions Direct Hire Full time

    Medical Solutions Direct Hire is seeking a Outpatient Ultrasound Technologist for a job in Kenilworth, New Jersey. Job Description & RequirementsSpecialty:Ultrasound Technologist Discipline:Allied Health Professional Duration:Ongoing 40 hours per week Shift:8 hours, days, evenings Employment Type:Staff Job Description Ultrasound Vascular Technologist –...

  • Outpatient Ultrasound Technologist

    7 hours ago

    Kenilworth, United States Medical Solutions Direct Hire Full time

    Medical Solutions Direct Hire is seeking a Outpatient Ultrasound Technologist for a job in Kenilworth, New Jersey. Job Description & RequirementsSpecialty:Ultrasound Technologist Discipline:Allied Health Professional Duration:Ongoing 40 hours per week Shift:8 hours, days, evenings Employment Type:Staff Job Description Ultrasound Vascular Technologist –...