Bi-Lingual Spanish Medical Scheduler

2 weeks ago


Kenilworth NJ, United States RadNet Full time

Job DescriptionJob Description Responsibilities Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. Essential Duties and Responsibilities in both Languages Displays excellent communication skills and telephone etiquette. Answers incoming calls in a courteous and professional manner—identifies self and company. Follows workflow and protocol to ensure HIPAA compliance. Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health. Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol. Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol. Shows care and compassion for all callers. Maintains good rapport with referring physicians, secretaries and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Communicates and interacts with all departments effectively and professionally. Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations. Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats. Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement. Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively. As a bi-lingual scheduler, effectively communicate with patients in preferred language, ensuring the accurate conveyance of medical information and terminology. Clear and precise communication in both languages in essential to uphold patient safety and satisfaction. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience Must be able to type fluently in English while speaking with callers in either language. Must reside within 50 miles of our Bloomfield NJ training office. Knowledge of medical terminology in both languages. Knowledge of medical insurance plans. Ability to schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication in both languages. Detail-oriented. xrczosw Ability to multi-task and be organized.



  • kenilworth, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesJob SummaryThe Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex...


  • Kenilworth, NJ, United States RadNet Full time

    Responsibilities Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast...


  • Kenilworth, NJ, United States RadNet Full time

    Responsibilities Job Summary The Bi-Lingual Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. . This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast...


  • Woodbridge, NJ, United States Company Full time

    The HR Generalist supports our corporate & distribution center teams with end-to-end HR operations, including hiring, onboarding, employee relations, payroll coordination, and compliance. This role requires a bilingual (Spanish/English), detail-driven professional with strong Excel and HR systems experience who can manage multiple priorities in a fast-paced...


  • Woodbridge, NJ, United States Company Full time

    The HR Generalist supports our corporate & distribution center teams with end-to-end HR operations, including hiring, onboarding, employee relations, payroll coordination, and compliance. This role requires a bilingual (Spanish/English), detail-driven professional with strong Excel and HR systems experience who can manage multiple priorities in a fast-paced...

  • GP

    4 weeks ago


    Elizabeth, NJ, United States Inspire Healthcare Full time

    Job : Bi-lingual Family Medicine Physician - Elizabeth New Jersey (Central NJ) BC/BE Family Medicine Physician Bi-lingual English/Spanish required MD or DO Active New Jersey State Medical License Patients seen Per day(shared between providers): in clinic: 30-60 Inpatient responsibilities: xmcpwfu On call weekend every 5-6 weeks ( from Friday 5pm- Monday...


  • Union, NJ, United States OneMain Financial Full time

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that...


  • Roselle Park, NJ, United States SENIOR SPIRIT OF ROSELLE PARK Full time

    Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. ~Free food & snacks ~ Health insurance ~ Training & development Adult Medical Daycare has immediate openings for full or part time drivers to transport members. Must have New Jersey CDL Drivers License with Class B...


  • Paramus, NJ, United States Bergen New Bridge Medical Center Full time

    Pre-Service Representative, Per Diem Day Shift (8:00am - 2:00pm) (24025) Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a...


  • Union, NJ, United States OneMain Financial Full time

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and...