Care Coordination Specialist

1 week ago

East Providence, RI, United States The Hire LLC Full time
Job Description

Position Title: Care Coordination Specialist

Type: Full-Time (3-4 day work week)

Company: BH Link

Location: East Providence

Roles and Responsibilities:
  • Greet clients with warmth upon arrival.
  • Assist clients in filling out paperwork, as needed.
  • Provide information about the BH Link for clients, friends, and family.
  • Help to ensure the comfort and safety of clients throughout their visit to BH Link.
  • Monitor facility cameras and help to ensure environmental safety on and around the grounds of the program.
  • Guide clients through safety checks during their entry into the BH Link facility.
  • Assist in facilitating transportation to and from the BH Link facility, as needed.
  • Assure that treatment bays are presentable and safe prior to the transition of a client from the waiting room to the treatment bay.
  • Maintain documentation and logs, as appropriate.
  • Engage in insurance authorization on behalf of clients served.
  • Consistently assess where support is needed in the program.
  • Provide additional clinical and administrative support as needed.
Desired Skills:
  • Personable and compassionate in approach.
  • Able to build rapport with clients within a short period of time.
  • Able to apply learned verbal de-escalation techniques with clients in crisis.
  • Works well in a team setting and communicates effectively with other professionals.
  • Proactive and engaged when working with clients and co-workers.
  • Ability to multi-task and prioritize effectively in fast-paced environments.
  • Ability to work on various platforms, including electronic health records.
  • Multilingual professionals are encouraged to apply (and reimbursed accordingly).
Experience and Education:
  • Minimum associate's degree in human services (or equivalent experience)
  • Preferred 1-3 years' experience in human services (or other relevant experience)

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