Commvault Support Engineer

1 week ago

Manassas, VA, United States Merge IT LLC Full time

Our enterprise-level client in Manassas, VA, has a need for a Commvault Support Engineer. Please see below for full details-

Job Notes:
--12+ month contract / extendable and likely to go perm with good performance.
--Onsite in Manassas, VA three days per week.
--Drug & Background check required.

Overview :
This position involves providing on-site and remote support to our customer base with Commvault environments. The technical support will be for the entire suite of Commvault applications including Simpana.

What you'll do...

  • Perform normal day-to-day administration of the CommVault environment
  • Review daily backup reports to remedy failures and increase job success rates
  • Collect, analyze, and document information about the current CommVault environment.
  • Review customer policies and procedures to ensure that they are in line with client standard methodologies
  • Fix and optimize backup/restore throughput issues
  • Develop solutions to fix complex data movement challenges, such as backups over WAN
  • Own trouble tickets and work them to resolution
Who you are...
  • 2+ years of Backup Administration experience, preferably with CommVault Simpana (CommVault certifications a plus)
  • Practical experience in concepts such as data and information life cycle management, disaster recovery, and software performance tuning
  • Exposure to hardware devices such as Storage Arrays, Storage Area Networks, Servers, and NAS devices
  • Ability to logically solve IT issues with confidence
  • Ability to take detailed notes, work independently and efficiently, and to communicate optimally as a member of a remote workforce
  • Ability to convey highly technical information in business terms to upper-management
  • Advanced administration and fixing Windows server environments (Microsoft or other professional certifications a plus)
  • Experience with virtualization on Hyper-V, VMWare and/or Citrix Xen Server in complex, distributed or clustered environments
  • Previous experience/exposure with other backup software and concepts from Symantec, EMC, IBM, CA, Client, etc.
  • CompTIA Security+ certification a plus
  • Ability to travel to on- site location at least 3 days a week

Why Choose Merge IT?
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).

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Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.

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