Service Coordinator

2 weeks ago

Greenville, SC, United States Mazda of Greenville Full time
Description of the role:

Mazda of Greenville is seeking a dedicated Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in ensuring effective communication between customers and service technicians.

Responsibilities:
  • Answer inbound / outbound service phone calls 
  • Schedule service appointments 
  • Coordinate service requests with the service team
  • Assist with customer intake the lane
  • Manage outside Vendor production / Sublet payments 
  • Provide updates to customers on the status of their vehicles
  • Cashier customers out during pick up 
  • Assist Service Director with daily tasks needed 
  • Maintain accurate records of service appointments and customer information
Requirements:
  • Excellent communication and customer service skills
  • Exceptional phone skills
  • Superior Organizational skills
  • Ability to multitask and prioritize tasks effectively
  • Detail-oriented 
  • Works well in high pace environment 
  • Can stand on feet for long periods of time 
  • Valid Drivers License 
  • Submit to Background Check / Drug Screening 
  • Previous experience in a customer service role is preferred
Benefits:

Compensation: $13.50 - $16.00 per hour paid bi-weekly

Full time position 

About the Company:

Mazda of Greenville is a leading Mazda dealership located in Greenville, SC. We are committed to providing exceptional service to our customers and creating a positive work environment for our team members.

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