Technical Sales Support Manager

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Technical Sales Support Manager - Stanley Access Technologies, Remote

Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

Inside Sales Manager

The Inside Sales Manager oversees the administrative functions supporting the sales team, including estimation, contract management, specifications, drawings, and other critical sales support activities. This role ensures efficient and accurate processing of sales documentation, enabling the sales team to focus on driving revenue and customer relationships.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do

• Manage and supervise the sales administration team responsible for estimation, quote entry, contract processing, and handling sales documentation such as specifications and drawings.

• Oversee preparation and accuracy of sales quotations and proposals, ensuring all technical specifications and drawings are properly incorporated and reviewed.

• Coordinate collection, review, and management of project specifications and drawings, ensuring all sales documents meet customer and company requirements.

• Ensure timely and compliant contract preparation, review, and execution in collaboration with legal and finance departments.

• Develop and implement standardized processes and best practices for sales administration activities to improve efficiency and accuracy.

• Collaborate with sales representatives, engineering, and project teams to clarify technical details, specifications, and drawings related to quotes and contracts.

• Monitor and report on key sales administration metrics to identify opportunities for process improvements.

• Train and develop sales administration staff to enhance their skills and performance.

• Maintain up-to-date knowledge of company policies, industry regulations, contract requirements, and technical documentation standards.

• Support the sales team by managing documentation, order entry, follow-up activities, and ensuring all quotes and contracts are complete and accurate.

• Facilitate communication between sales and other departments to ensure smooth order processing and customer satisfaction.

What You Need to Succeed

• Bachelor's degree in Business Administration, Engineering, or related field preferred.

• 5+ years of experience in sales support, sales administration, or related roles, with at least 2 years in a supervisory or management capacity.

• Strong understanding of sales processes, contract management, estimation, and technical documentation (specifications, drawings).

• Excellent organizational, leadership, and communication skills.

• Proficiency with CRM systems, sales quoting software, Microsoft Office Suite, and document management tools.

• Detail-oriented with strong analytical and problem-solving abilities.

• Ability to manage multiple priorities and lead a team in a fast-paced environment.

Additional Preferred Skills and Qualifications

• Team leadership and staff development.

• Process improvement and project management.

• Contract review and compliance.

• Estimation, quote entry, and proposal coordination.

• Management of technical specifications and drawings.

• Cross-functional collaboration.

• Strong written and verbal communication.

Why Work for Us?

Allegion is a Great Place to Grow your Career if: ?

• You're seeking a rewarding opportunity that allows you to truly help others.? With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

• You're looking for a company that will invest in your professional development.? As we grow, we want you to grow with us.?

• You want a culture that promotes work-life balance.? Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work?

Why Work for Us?

Allegion is a Great Place to Grow your Career if: ?

• You're seeking a rewarding opportunity that allows you to truly help others.? With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

• You're looking for a company that will invest in your professional development.? As we grow, we want you to grow with us.?

• You want a culture that promotes work-life balance.? Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work?

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

Apply Today

Join our team of experts today and help us make tomorrow's world a safer place

Not sure if your experience perfectly aligns with the role? ?Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

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We Celebrate Who We Are

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (Careers@Allegion.com) .

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Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)

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