Senior Phlebotomist
3 days ago
- The Patient Services Representative II represents the face of the company to patients who come in for routine health needs or diagnostic testing.
- This role involves drawing quality blood samples, preparing specimens for laboratory testing, and maintaining a professional, safe, and patient-focused environment.
- The PSR II creates an atmosphere of trust and confidence by explaining procedures and performing collections skillfully and accurately.
- Successful applicants may be assigned to a doctor's office, patient service center, or other locations as required.
- Responsibilities include performing daily tasks accurately, maintaining records, and demonstrating organizational commitment while upholding company standards.
- bility to provide quality, error-free work in a fast-paced environment.
- bility to work independently with minimal supervision.
- Excellent phlebotomy skills, including pediatric and geriatric collections.
- Flexible availability, including weekends, holidays, on-call, and overtime.
- Committed to company policies, procedures, dress code, and safety guidelines.
- ble to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record (if applicable).
- Travel and flexible hours required to work at multiple locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Strong customer focus with effective communication skills and ability to adapt to change.
- 1-3 years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
- 2 years of experience in a Patient Service Center environment preferred.
- Customer service experience in a retail or service environment strongly preferred.
- Keyboard/data entry experience.
- Perform daily activities accurately and on time under supervisor direction.
- Maintain a safe and professional environment.
- Perform forensic and clinical specimen collection and processing following established procedures.
- Verify patient demographic information and obtain patient initials/signature after venipuncture to confirm proper labeling.
- Maintain required records and documentation.
- Promote a positive image to patients, clients, and the public.
- bility to maintain professionalism and organizational commitment.
- Strong decision-making and prioritization skills.
- Superior customer service skills.
- Strong communication skills with ability to work transparently with peers, supervisors, and patients.
- bility to adapt to change and manage multiple priorities.
- High school diploma or equivalent required.
- Medical assistant or paramedic training preferred.
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