Client Services Coordinator

2 weeks ago

Danville, VA, United States AmeriStaff Employment and Staffing Solutions Full time

Job #: 159396 Title: Client Services Coordinator Location: Danville, VA Salary Range: $15.00 Position: RECEPTIONIST Description:
AmeriStaff is currently seeking an experienced Client Services Coordinator to fill an opening with an accredited substance use and mental health service provider. This position is a key member of the front office team, responsible for creating a welcoming and supportive environment for all clients and visitors. The ideal candidate is passionate about delivering high-quality customer service and ensuring a smooth, positive experience for every individual who walks through our doors.

Benefits of the Client Services Coordinator:

  • Monday-Thursday - 8:30am-5:00pm
  • Friday - 8:30am - 3:00pm
  • Pay: $15.00 per hour
  • Full-time opportunity
Responsibilities of the Client Services Coordinator:
  • Greet and assist clients and visitors with warmth and professionalism
  • Verify and update client demographic and insurance information in the electronic health record
  • Handle incoming calls and direct them appropriately
  • Process referrals and intake documentation accurately and efficiently
  • Coordinate appointment scheduling to ensure optimal provider availability
  • Maintain organized records and support daily office operations
  • Collaborate with clinical and administrative teams to ensure seamless service delivery
  • Support reporting and documentation for community stabilization and outpatient services
  • Other job duties as needed
  • Provide support for front desk, kiosk, psychiatry, and outpatient therapy
  • Assist with check-in/check-out, intake paperwork, and insurance verification
  • Answer and direct calls, manage faxes, and maintain documentation
  • Provide coverage during staff absences and breaks
  • Support general office tasks such as filing, copying, and light housekeeping
Requirements:
Requirements of the Client Services Coordinator:

  • Minimum of 2 years of experience in customer service or office environment
  • High School Diploma or GED required; Administrative Support or related training preferred
  • Professional appearance and demeanor
  • Strong interpersonal and communication skills
  • Strong customer service and client engagement skills
  • Ability to work efficiently in a high-volume, fast-paced environment
  • Proficiency in Microsoft Office 365 and electronic health record systems
  • Excellent written and verbal communication
  • Strong organizational skills and attention to detail
  • Ability to multitask, prioritize, and remain calm under pressure
  • Familiarity with basic office equipment and filing procedures
Job Type: Temp to Hire Post Date: 11/25/2025

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