Tax Preparation Specialist

4 days ago


Rock Island, IL, United States H&R Block Full time

About Us

At H&R Block, we are passionate about helping others and inspiring confidence within our clients, team members, and the community. We believe in creating a culture that promotes high performance and connectivity, ensuring everyone feels they belong.

We are dedicated to continuous improvement through our strategic transformation plan, Block Next. This initiative focuses on innovation, enhancing client experiences, and ensuring sustainable growth, allowing us to elevate our service quality and industry leadership.

If you are driven by challenges and seek to make a positive impact in your community, we welcome you to consider joining our team.

Your Role

As a Tax Preparation Specialist at H&R Block, you will receive comprehensive training from our expert team to empower you in your tax career. Enjoy the flexibility and extra income opportunities that allow you to live your life to the fullest.

  • Engage with clients through interactive tax interviews—both in-person and via virtual platforms like video, phone, and chat.

  • Prepare precise and comprehensive tax returns.

  • Drive business growth by enhancing client retention and introducing additional products and services.

  • Assist clients with IRS inquiries and support.

  • Collaborate effectively with your team to support office goals.

  • Enhance your tax knowledge and expertise.

Preferred Qualifications

  • Bachelor's degree in accounting or a related field.

  • Prior experience in customer service or retail.

  • A background working in a dynamic, supportive environment.

  • Availability to work between 25-35 hours weekly during tax season, with the possibility of up to 40 hours during peak periods.

What You Bring

  • Successfully complete the H&R Block Tax Knowledge Assessment or the Income Tax Course.

  • Experience in a fast-paced environment.

  • Proficiency with virtual tools, including video, phone, and chat.

  • Strong communication skills in person, over the phone, and in writing.

  • Meet all IRS and applicable state requirements.

  • Have a high school diploma or equivalent, or higher.

Why Join Us?

H&R Block invests in our associates' overall well-being. Our benefits are designed to cater to your health, wellness, and financial needs.

  • Access to an Employee Assistance Program with Health Advocate.

  • Participate in our Wellbeing program, BetterYou, to develop healthy habits.

  • Support for neurodiversity and caregivers for you and your family.

  • Enjoy discounts on various everyday items and services.

  • Qualification for additional benefits, including medical coverage, a 401(k) Retirement Savings Plan, and an Employee Stock Purchase Plan.

Our Community

At H&R Block, we are committed to fostering a Connected Culture based on trust and collaboration, where everyone can be their authentic self and feel a sense of belonging.

You will thrive in a recognized work environment, surrounded by colleagues who are dedicated to mutual growth and support.

H&R Block is an equal opportunity employer, celebrating diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, expression, or veteran status.

If you are ready to make a difference, consider joining H&R Block.

Pay Range: $11.00 - $27.00/Hr.

Location: [Retain precise work address here if applicable]



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