MINI Service Assistant
2 days ago
Zimbrick is looking for exceptional, innovative, and passionate individuals who want to grow with us. If you are a customer service expert looking to build a career with excellent opportunities for advancement, we are looking for you.
The Business Development Center (BDC) plays a vital role in connecting all areas of the dealership. Working closely with our Client and Service Advisors you’ll quickly apprehend the inner workings of the automotive industry.
What You Will Do
Provide exceptional customer service through face-to-face interactions as well as phone, emails, chat, and SMS/Texting
Utilize strong listening and interpersonal skills, assess customer’s needs, and document vehicle concerns
Assist Service and Client Advisors with daily operations
Document repair and maintenance changes
Advise customers on necessary routine maintenance and repair options
Coordinate services with technicians and parts department
What You Will Bring
An outgoing personality with strong people skills
Attention to detail, pride in work, strong work ethic and team-player attitude
Proactive in problem-solving
Proficiency in operating and navigating multiple PC-based programs at one time
Ability to demonstrate Zimbrick’s Core Values
What We Provide
Award winning dealership
Paid training and development
Stable hours
Full benefits package, including 401k match and profit sharing
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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