Office Administration and Client Engagement

2 weeks ago


Charlotte, NC, United States CBI Full time

Role Summary:

The Office Administrator is responsible for ensuring the CBI Charlotte facility is always in pristine condition for client engagements and ensuring routine maintenance. The Office Admin is responsible for Management of facility vendors, in addition for ensuring the experience our clients receive meets the expectations of CBI's executive leadership.

Responsibilities:

  • Welcome Guests and direct them to their destinations
  • Answer Incoming Calls
  • Manage, Restock and Organize the Copy Room
  • Manage, Restock and Order Office Refreshments
  • Manage, Restock and Organized Library samples
  • Organize, Order and Set Up all internal client meetings
  • Support for client events and engagements
  • Supporting the ALIGNED partner program with the badge access for the facility.
  • Manage In/Outbound mail and packages
  • Ensure that the facility is maintained and pristine at all times
  • Assists with New Associate Set Up/Onboarding
  • Manage daily Load/Unload of Dishwashers and cleanliness of kitchens

Desired Experience and Skills:

  • 1-3 years related experience
  • Windows 10, and Office 365
  • Experience related to Client Engagement Hospitality
  • Experience related to Facilities Management
  • Effective communication & interpersonal skills, including active listening and positive attitude
  • Good organization, time management and prioritization
  • Ability to work both collaboratively and independently on assigned duties.

Qualities of a High Performing Team Member:

  • Strong work ethic
  • Accountability
  • Approachable
  • Capacity
  • Committed
  • Courageous
  • Driven
  • Dedication
  • Integrity
  • Learner
  • Loyal
  • Passionate
  • Perseverance
  • Servant Leadership
  • Team Player
  • Trustworthy


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