Front Desk Medical Receptionist

7 days ago

Carlsbad, CA, United States Revel Staffing Full time
Job Description
Be the welcoming face of a specialty practice and keep the front office running smoothly-phones, scheduling, check-in/out, insurance verification, and EMR accuracy-while protecting patient privacy.

What you'll do
  • Greet patients, manage multi-line phones, and handle daily front-desk flow.
  • Schedule, reschedule, and confirm appointments; coordinate provider calendars.
  • Check patients in/out, collect co-pays, obtain/update demographics and insurance.
  • Verify eligibility/benefits and capture authorizations when needed.
  • Maintain accurate electronic medical records (EMR); scan/index documents.
  • Triage messages and communicate clearly with patients, clinicians, and admin staff.
  • Uphold HIPAA and practice privacy/security policies at all times.
Required
  • 2+ years medical front office/reception experience (preferred).
  • Active MediClear (or equivalent HIPAA compliance certification).
  • Proficiency with medical scheduling software and EMR/EHR systems.
  • Professional, empathetic customer service; strong written/verbal communication.
  • Basic medical terminology; reliable, organized, and detail-oriented.
Nice to have
  • Insurance verification & prior authorization experience.
  • Cash handling/point-of-service collections.
  • Bilingual English/Spanish.
Why you'll love it
  • Stable role with clear impact on patient experience.
  • Collaborative team and growth opportunity within a specialty practice.

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