Student Services Coordinator
1 week ago
Student Services Coordinators are part of the Student Services team at Briya Public Charter School — a leading two-generation education program serving immigrant parents and their young children. Briya is a Tier One Public Charter School, consistently achieving the highest educational outcomes through its innovative, family-centric programming.
At Briya, adults acquire English, digital literacy, and parenting skills, with some continuing to the school’s workforce development programs. At the same time, their young children attend Briya’s high-quality early childhood program.
Briya has a strategic partnership with Mary’s Center, a Federally Qualified Health Center, further strengthening student families with comprehensive medical, dental, and social services.
Briya is unique not only because of its integration of adult and early childhood education but also because of its commitment to looking at student families holistically and assisting them in overcoming any barriers they face. At three of its four campuses, Briya is co-located with Mary’s Center, which provides Briya students with wraparound services including mental health care, dental care, social services, and WIC, as well as assistance accessing SNAP, TANF, and other social supports. Student Services Coordinators are key in ensuring adult students and their families access services at Mary’s Center and those offered by other community partners.
Essential Duties & Responsibilities:
The Student Services Coordinator position may include, but is not limited to, the following tasks and responsibilities:
Adult Student Support (75%)
- Provide support to families with social service needs (in conjunction with the education team and other staff members as appropriate).
- Problem-specific case management and direct assistance with the obstacles families face in accessing health care, mental health services, public benefits, employment, education, housing, social services and legal services.
- Support families facing crisis situations such as domestic violence and risk of homelessness.
- Provision of services in natural settings such as home, school, court, or other social services agencies as needed.
- Report incidents of child abuse and neglect and participate as an active member of the intervention team to assist families.
- Refer adult students and families to services at Mary’s Center and other community partners. Serve as the liaison for students and service providers.
- Coordinate mental health services, including individual and group support for students, through Briya’s partnership with Mary’s Center.
- Develop relationships with Mary’s Center and other community partners.
- Follow-up with students and community partners on referral outcomes.
- Share information about community resources and events with students.
- Appropriate documentation of referrals and outcomes, including maintaining monthly statistics and providing reports as needed.
- Serve on the Site-Based Coordination Team to build community among staff, plan site meetings and events, identify and support families of concern and facilitate collaboration across departments.
- Collaborate with the Student Services team and other staff to plan and implement special events, including resource fairs and presentations by guest speakers.
- Collaborate with teachers to share resources with adult students through various communication channels.
- Support the preparation and facilitation of Student Council meetings and provide ongoing leadership support for site-based representatives.
- Support and participate in family field trips.
- Coordinate and distribute donations from Mary’s Center and the community.
- Perform other duties as assigned by the Student Services Director.
Successful employees will demonstrate the school’s five core values:
- Learner-Centeredness: Student agency and voice are foundational to high-quality education.
- Inclusiveness: People of all countries, races, religions, cultures, genders, sexual orientations, languages, abilities, and life experiences are integral to the Briya community.
- Trust: A space of safety and mutual respect among students and staff promotes optimal growth and belonging.
- Collaboration: Strategic, agile collaboration on all levels—among staff, students, departments, and community partners—increases the holistic success of student families.
- Equity: The pursuit of equity drives Briya’s work. Through our comprehensive, two-generation educational model, we seek to overcome systemic oppression and partner with students to create opportunities for all to thrive.
Employees are also expected to excel in the following competencies:
- Professionalism – Treats others with respect and consideration regardless of their status or position. Follows established policies and procedures to support the overall function of the organization.
- Safety and Security – Observes safety and security procedures, reports potentially unsafe conditions, and uses equipment and materials properly.
- Attendance/Punctuality – Is consistently at work and on time, adhering to a schedule pre-determined between the employee and the supervisor.
- Dependability – Follows instruction and responds to management direction. Takes responsibility for own actions.
- Teamwork – Can work well in multidisciplinary team setting with a variety of cultural and educational backgrounds and experiences. Contributes to building a positive team spirit, puts success of the team above own interests, and supports colleagues’ and students’ efforts to succeed.
Must have the following knowledge, skills and/or abilities.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience –
- Bachelor’s degree in social work, education, special education, or equivalent. Related experience without a formal degree will be considered.
- At least two years of experience working in social services or education with immigrant communities
- Excellent communication skills in English and Spanish. Other languages (Amharic, Tigrinya, French, and/or Arabic) also highly valued, but Spanish is required.
- Excellent interpersonal, problem-solving, analytical, and organizational skills
Reasoning Ability – Ability to apply common sense understanding to carry out highly-complex, multi-step instructions and make appropriate independent decisions as necessary.
Physical Demands – Regularly required sitting; frequently required to reach with hands and arms, walk, stoop, kneel, crouch, talk or hear; must be able to lift objects up to twenty-five (25) pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Environment – Mostly in a typical office setting with quiet to moderate noise level.
Salary- $50,000-60,000 annually
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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