Food Service Coordinator

4 days ago

Ypsilanti, MI, United States Fresh Thyme Market Full time
Description
The food service coordinator team member plans, directs and supervises team members in the day to day operations of their respective department area. Delivers exceptional customer service by managing the day to day ordering, receiving, stocking and displaying of related products to maximize profits. Maintains department cleanliness and adheres to all food safety processes.

Essential Duties & Responsibilities

• Assists in scheduling, staffing selection, and hiring to achieve staffing needs

• Promotes succession planning by providing career paths, identifying development needs for their respective departments team, and being involved with and accountable for promotion decisions

• Supports disciplinary actions and makes recommendations concerning discharge

• Attain P&L budgeted goals, achieving sales, labor and margin plans for the department

• Reviews sales goals, supply costs, stock loss/shrink results and goals

• Models exceptional, fast and friendly customer service

• Reviews Customer Survey and customer feedback from previous day or week

• Prepares, packages, stocks store and display merchandise appropriately

• Price change compliance

• Food safety compliance

• Ordering of manual ordered items

• Supervises, trains and manages their Department Team in the absence of the Dept. Manager to:

o Stock (including washing, bundling and trimming) rotating, and merchandise facing products according to department procedure

o Ensure all inferior out of code products are not sold and removes from display

o Ensure all products are accurately priced and sales prices are maintained and up to date

o Provides consultation to customers when needed regarding consumer products

o Execute ad set compliance including signage

o Ensure the backroom is neat and organized

o Meet or exceed sales floor conditions expectations in respective department

• Ensures their departments team members are thoroughly trained in all aspect of their jobs and have completed all required training

• Promotes a safe work environment

• Reliable and consistent attendance required

• Proper usage of production planner and fresh dashboard

• Other daily tasks as required

Requirements
  • Must maintain the highest level of customer service at all times.
  • Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
  • Ability to multitask and have excellent organizational skills is essential.
  • Must be able to lead, support, and contribute to team goals.
  • Must have basic knowledge of math, weights, and measures.


Company Information
We hire friendly, knowledgeable people who are enthusiastic about healthy lifestyles. Our team members are encouraged to be themselves. Instead of memorizing scripts, they're authentic, friendly, and fun. Happy team members naturally provide better service.

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