Human Resources Associate

6 days ago

Parsippany, NJ, United States Comrise Full time

Summary

The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and/or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues/questions regarding policies, procedures, and HR systems. Will support centralization projects about process redesign along with program and policy improvements.

Essential Duties and Responsibilities:

  • Employee and Manager Support: Handling a high volume of inbound calls on the HRXpert phone line, creating cases in HRConnect for each call, and resolving inquiries in a timely manner.
  • Issue Resolution: Researching and resolving diverse HR issues to ensure accurate information and appropriate support are provided.
  • HR Life Cycle Support: Guiding employees through various HR processes, including onboarding, leave management, job changes and offboarding.
  • Service Excellence: Delivering exceptional customer service, ensuring inquiries are addressed promptly and effectively.
  • Compliance Assurance: Ensuring adherence to company policies and governmental regulations, including I9 and eVerify requirements.
  • Data Quality: WorkDay data entry and transactions for various employee lifecycle events (hires, job changes, compensation, etc.).
  • Supporting Open Enrollment and Leave of Absence activities.
  • Collaboration: Ability to work effectively across various shared service teams (IT, HR, Payroll, Legal, etc)
  • Timely Escalations: Escalating customer dissatisfaction when necessary to the right HR Specialist.

Required Qualifications:

  • Bachelor's Degree in Human Resources or related field.
  • Minimum of 1 year of HR experience, preferably various areas of HR such as Onboarding and Offboarding process management, HRIS, Benefits, & LOAs, supporting multi-site or remote clients.
  • Experience working in shared services environments and with HR technologies.
  • Excellent verbal and written communication skills.
  • Ability to partner across the company and with executive leadership.
  • Strong presentation and delivery skills.
  • Ability to take initiative and solve business problems.
  • Adept at handling multiple competing priorities and duties in a fast-paced, results-driven, rapidly changing environment - with minimal daily oversight.
  • Fluent in Spanish is a plus

Under This Roof, We Also Value

  • Experience with ADP products, Workday/HRIS systems, and SAP.
  • Experience with case management systems like Neocase, ServiceNow, Salesforce HR, or Oracle products.
  • Strong problem-solving and analytical skills.
  • Excellent customer service orientation and attention to detail.
  • Proficiency in MS Office or Google products.
  • Ability to manage a high-volume and fluctuating workload.

  • HR Associate

    4 days ago

    Parsippany, NJ, United States Tandym Group Full time

    A New Jersey-based services company is actively seeking a new HR Associate for a great contract-to-hire opportunity in Parsippany. About the Opportunity: Schedule: Monday to Friday Hours: Standard business Setting: Hybrid (4 days a week onsite) Responsibilities: Handling a high volume of inbound HR calls Researching and resolving HR issues Guiding...

  • HR Associate

    2 weeks ago

    Parsippany, NJ, United States The Custom Group of Companies Full time

    Summary The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and/or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues/questions regarding policies, procedures, and HR systems. Will support...

  • Associate District Manager

    2 weeks ago

    Parsippany, NJ, United States ADP Full time

    ADP is hiring a Sales Representative, Small Business Services. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success ? Are you looking...

  • Associate District Manager

    2 weeks ago

    Parsippany, NJ, United States ADP Full time

    ADP is hiring a Sales Representative, Small Business Services. Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways. Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success ? Are you looking...

  • Water Resources Design Engineer

    2 weeks ago

    Parsippany, NJ, United States CP Engineers Full time

    About CP Engineers  With forty years of experience, CP Engineers delivers innovative solutions in site/civil, water/wastewater, municipal, MEP, and environmental engineering. Our project portfolio spans private, municipal, county, and regional clients—many of whom have partnered with us for decades.    Remote work flexibility, competitive compensation...

  • HR Associate

    2 weeks ago

    Parsippany, NJ, United States Comrise Full time

    Summary The HR Shared Services Associate serves as the liaison to employees and managers in a call center environment and/or business location(s). Acts as an HR Generalist in a primary point of contact role for employees to support, respond, handle, answer, and action issues/questions regarding policies, procedures, and HR systems. Will support...

  • Business Intelligence Senior Delivery Associate II

    3 days ago

    Parsippany, NJ, United States AIG Full time

    Business Intelligence Senior Delivery Associate At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Intelligence Senior Delivery Associate to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. General Insurance is a leading provider of insurance...

  • Major Accounts UpMarket Broker Sales

    1 week ago

    Parsippany, NJ, United States ADP Full time

    ADP is hiring a H-B Broker Channel Sales Representative . Are you ready to control your financial future with unlimited upside earnings potential? Do you want a lasting career with a company that offers autonomy to run a book of business, flexibility to make your own schedule, and gives you work-life balance? Are you looking for continuous learning and...

  • Major Accounts UpMarket Broker Sales

    5 days ago

    Parsippany, NJ, United States ADP Full time

    ADP is hiring a H-B Broker Channel Sales Representative . Are you ready to control your financial future with unlimited upside earnings potential? Do you want a lasting career with a company that offers autonomy to run a book of business, flexibility to make your own schedule, and gives you work-life balance? Are you looking for continuous learning and...

  • Major Accounts UpMarket Broker Sales

    2 days ago

    Parsippany, NJ, United States ADP Full time

    ADP is hiring a H-B Broker Channel Sales Representative . Are you ready to control your financial future with unlimited upside earnings potential? Do you want a lasting career with a company that offers autonomy to run a book of business, flexibility to make your own schedule, and gives you work-life balance? Are you looking for continuous learning and...