QSR Training Development Intern

2 weeks ago

Boston, MA, United States Inspire Brands Inc Full time

The Quick Service Restaurant (QSR) Training Intern will support the development and delivery of training programs across all QSR Brands. This role will assist in creating engaging learning materials, coordinating training sessions, and gathering feedback to improve employee onboarding and operational excellence. Throughout the internship program you will gain hands-on experience in instructional design, facilitation, and restaurant operations.

RESPONSIBILITIES

  • Assist in the design and development of training materials supporting QSR team members.
  • Support the coordination and scheduling of training sessions across multiple restaurant locations.
  • Observe and document training sessions to provide feedback and suggest improvements.
  • Collaborate with Field Training, Restaurant Experience, Food Safety and Marketing teams to ensure
  • training aligns with brand standards.
  • Participate in team meetings and contribute to brainstorming sessions for new training initiatives.
  • Conduct research on industry best practices and competitor training programs.
  • Provide administrative support for training-related projects and initiatives.
EDUCATION AND EXPERIENCE QUALIFICATIONS
  • Minimum: Currently pursuing a Bachelor's degree in Hospitality, Human Resources, Education, Business, or a related field.
  • Preferred: Previous experience in a restaurant or retail environment.
REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES
  • Strong communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Detail-oriented with strong organizational skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Interest in learning and development or restaurant operations.
  • Ability to manage multiple tasks and meet deadlines.
  • Comfortable presenting and speaking in front of groups.


Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.

We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

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