Shift Leader

2 days ago

Springfield, IL, United States McAlister's Full time
Position Overview: The Hourly Manager contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader's responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:
  • The ability to provide supervision during assigned shifts.
  • Provides team members, and guests with a positive experience and atmosphere.
  • Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
  • Monitors speed of service to ensure a positive guest experience.
  • Assists with guest comments and complaints.
  • Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
  • Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
  • Helps encourage adherence to uniform policy and standards.
  • Ensures proper cash handling procedures are followed.
  • Opens and closes the restaurant in the absence of upper management.
All other duties as assigned by management.

Job Type: Hourly

Pay: $16.00 - $18.00 per hour

Benefits:
  • Employee discount
  • Flexible schedule
  • Paid time off


Education: High School Diploma or equivalent

This is for a position at a franchised McAlister's Deli location

  • Team Shift Leader

    1 week ago

    Springfield, IL, United States Wendy's Full time

    Join our growing team as a Team Shift Leader! At Wendy's, we understand that families come in all shapes and sizes—including our team. As a Team Shift Leader, you'll work alongside fun, passionate people while delivering quality food and service to our customers. Our founder, Dave Thomas, believed in three essential rules for everyone working here: Do the...

  • Team Shift Leader

    2 weeks ago

    Springfield, IL, United States Wendy's Full time

    Join our growing team as a Team Shift Leader! At Wendy's, we understand that families come in all shapes and sizes—including our team. As a Team Shift Leader, you'll work alongside fun, passionate people while delivering quality food and service to our customers. Our founder, Dave Thomas, believed in three essential rules for everyone working here: Do the...

  • Team Shift Leader

    2 weeks ago

    Springfield, IL, United States Wendy's Full time

    Join our growing team as a Team Shift Leader! At Wendy's, we understand that families come in all shapes and sizes—including our team. As a Team Shift Leader, you'll work alongside fun, passionate people while delivering quality food and service to our customers. Our founder, Dave Thomas, believed in three essential rules for everyone working here: Do the...

  • Team Shift Leader

    6 days ago

    Springfield, IL, United States Wendy's Full time

    Join our growing team as a Team Shift Leader! At Wendy's, we understand that families come in all shapes and sizes—including our team. As a Team Shift Leader, you'll work alongside fun, passionate people while delivering quality food and service to our customers. Our founder, Dave Thomas, believed in three essential rules for everyone working here: Do the...

  • Shift Leader

    2 weeks ago

    Springfield, IL, United States Wendy's Full time

    Movin' on up... Families come in all shapes and sizes. And that includes the Wendy's family - the people you work with as a Wendy's Shift Manager. The stuff you want - like fun people, quality food, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than...

  • Shift Leader/Shift Manager

    2 weeks ago

    Springfield, IL, United States Hardee's Full time

    Description: SAME DAY PAY / FLEXIBLE SCHEDULE / COMPETITIVE PAY It will be your responsibility to make sure your shift runs smoothly and to help to develop staff. This is a perfect opportunity for you to take your first steps along our management path and to establish a long-term career with our organization. Your specific duties as a Restaurant Shift...

  • Shift Leader/Shift Manager

    1 week ago

    Springfield, IL, United States Hardee's Full time

    Description: SAME DAY PAY / FLEXIBLE SCHEDULE / COMPETITIVE PAY It will be your responsibility to make sure your shift runs smoothly and to help to develop staff. This is a perfect opportunity for you to take your first steps along our management path and to establish a long-term career with our organization. Your specific duties as a Restaurant Shift...

  • CUSTOMER SVC/SHIFT LEADER

    6 days ago

    Springfield, IL, United States Kroger Full time

    Join to apply for the CUSTOMER SVC/SHIFT LEADER role at Kroger 2 weeks ago Be among the first 25 applicants Join to apply for the CUSTOMER SVC/SHIFT LEADER role at Kroger Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Encourage...

  • Shift Manager

    2 weeks ago

    Springfield, IL, United States RaceTrac Full time

    Shift Managers At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations,...

  • Shift Manager

    2 weeks ago

    Springfield, IL, United States RaceTrac Full time

    Shift Managers At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you're a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You'll play a critical role in supporting store operations,...