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Team Shift Leader

2 weeks ago

Springfield, IL, United States Wendy's Full time

Join our growing team as a Team Shift Leader

At Wendy's, we understand that families come in all shapes and sizes—including our team. As a Team Shift Leader, you'll work alongside fun, passionate people while delivering quality food and service to our customers.

Our founder, Dave Thomas, believed in three essential rules for everyone working here:

  1. Do the right thing.
  2. Treat people with respect.
  3. Make food better than expected.

If you’re already following the first two rules, we can teach you the third

As a Team Shift Leader, here’s what you’ll excel at:

  • Embodying the spirit of Wendy's—fun, fast, and friendly.
  • Resolving customer issues like a pro, whether they’re good or bad.
  • Guiding new team members and sharing your knowledge of how our restaurant operates.
  • Ensuring food safety standards and procedures are meticulously followed.

What you bring to the team:

  • At least one year of experience in a restaurant setting.
  • A high school diploma or GED (some college or military experience? We want to know).
  • Experience leading and organizing a team in a fast-paced environment.
  • Exceptional problem-solving, customer service, and decision-making skills.
  • A professional approach to giving and receiving direction.
  • Flexible availability to meet the needs of the business.

You must be willing and able to:

  • Travel to other Wendy's locations as needed.
  • Stand and move throughout your shift.
  • Lift 25-50 lbs occasionally.
  • Handle various weather conditions when necessary.
  • Use equipment such as headsets, registers, and grills while adhering to brand standards.

If you’re ready to be a part of a team where individual differences are celebrated, and reasonable accommodations are provided to those with disabilities, we encourage you to apply

We are an equal opportunity employer, welcoming applicants from all backgrounds, races, religions, nationalities, genders, and the LGBTQ+ community.