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Senior Accounts Specialist, Grade F

2 weeks ago

Hempstead, NY, United States Hofstra University Full time
Position Details

Position Information

About Hofstra

Hofstra University is nationally ranked and recognized as Long Island's largest private university located in Hempstead, N.Y. When you work at Hofstra, you join a team of talented professionals committed to preparing students for the challenges of tomorrow, in an environment that cultivates learning through the free and open exchange of ideas for the betterment of humankind. The work we do at Hofstra supports the education and well-being of our students, and the workforce of the future. While working towards this mission, employees can take advantage of many enriching experiences on campus. Whether it's a lunchtime lecture, a Division I NCAA athletics game, a musical concert, a theatre performance, or a visit to one of our two accredited museums, there is always something exciting to do at Hofstra. Enjoy the ease of going to the fitness center, taking a swim, or grabbing a bite to eat without having to leave our beautiful campus Hofstra University is dedicated to recruiting and retaining a highly qualified and diverse academic community of students, faculty, staff, and administrators respectful of the contributions and dignity of each of its members. We welcome applications from individuals of all backgrounds and experiences and are committed to building a diverse and inclusive community.

Position Title
Senior Accounts Specialist, Grade F

Position Number
898729

Position Category
Staff

School/Division
Enrollment Management

Department
Student Enrollment, Engagement, and Success - Office of Academic Records

Full-Time or Part-Time
Full-Time

Description

Reporting to the Senior Associate Director of Academic Records, the Senior Accounts Specialist provides senior level support to the Office of Academic Records and Registrar. Additional hours required on evenings and weekends in support of special projects and events.

Responsibilities include, but are not limited to:
  • Reviews and maintains all student records via Ellucian Banner and other educational software programs, including Degree Works.
  • Reviews and notes changes in degree and university requirements.
  • Clarifies regulations pertinent to curriculum and standards for faculty, deans, students, and administrators.
  • Executes correspondence to students and academic departments regarding requirements needed for matriculation and graduation.
  • Assists with preparation of student records for degree conferral, commencement exercises, and ordering diplomas.
  • Determines eligibility for honors.
  • Processes waivers, grade changes, program changes, diploma applications, letters, permission forms, transfer credits, advisement forms, personal information changes, and all other change forms.
  • Interacts with students, faculty, departments, Provost's Office, Admissions, and other academic areas.
  • Maintains up to date knowledge of department academic policies and procedures.
  • Engages in heavy phone and email contact with students, deans and administrators.
  • Provides first-tier escalation and support for other staff clerks.
  • May perform other duties not specifically identified above, but which require the same degree of skill and which are normally included within the above job title.
Hours: Monday through Friday from 9am to 5pm.

Subject to bumping

Qualifications
  • Detail oriented with strong analytical skills and ability to exercise good judgment.
  • Excellent customer service and communication skills.
  • Proficiency in Microsoft Word and Excel.
Preferred Qualifications
  • Knowledge of Ellucian Banner, Microsoft Outlook and Degree Works preferred.
  • Knowledge of department academic policies and procedures.


Special Instructions

Deadline
Open Until Filled

Date Posted
10/13/2025

EEO Statement

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.

Salary/Salary Range
$50,339

Additional Information
Hofstra University provides the above salary* as a good faith estimate of the starting pay range which considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and education. In addition to the salary offered, we offer a collegial and inclusive culture, and a benefits program which includes generous paid time off, paid holidays, tuition remission for employees and eligible dependents, and a retirement plan with University contributions.

*Salary ranges indicated for positions covered under a Collective Bargaining Agreement are in accordance with the CBA.