ServiceNow Architect
2 weeks ago
About the job ServiceNow Architect (CSA)
Job Title: ServiceNow Architect - Arizona (CSA Required)
Location: Remote - Arizona Only
Job Type: Contract-to-Hire
Overview:
We are seeking a ServiceNow Architectwith 5+ years of hands-on experience to design and lead complex ServiceNow implementations across ITSM, ITOM, ITBM, HRSD, and CMDB modules. This Arizona-based, remote-first role requires deep technical expertise, CSA certification, and a proven track record of delivering scalable, enterprise-grade solutions aligned with ITIL frameworks.
Key Responsibilities:
- Lead ServiceNow solution architecture across ITSM, ITOM, ITBM, HRSD, and CMDB modules.
- Design and implement scalable, integrated ServiceNow solutions with REST, SOAP, OAuth2, JWT, MID Server, and scripting (JavaScript, Glide API, Business Rules).
- Architect and enforce platform governance, CMDB optimization, and ITIL-aligned processes.
- Collaborate with stakeholders, technical teams, and clients to define roadmaps, integrations, and strategic enhancements.
- Lead upgrades, enhancements, and platform optimizationinitiatives to ensure high performance and usability.
- Mentor and guide development teams, ensuring best practices and coding standards.
- 5+ years of hands-on ServiceNow experience; minimum 3 years in a lead or architect role.
- ServiceNow Certified System Administrator (CSA) - required.
- Expertise in ITSM, ITOM, ITBM, HRSD, CMDB, and CSDM alignment.
- Strong integration experience (REST, SOAP, OAuth2, JWT, MID Server) and ServiceNow scripting proficiency.
- Proven ability to deliver enterprise-grade ServiceNow solutions aligned with ITIL frameworks.
- Experience with agile methodologies and large-scale ServiceNow projects.
- Arizona residents only.
- ServiceNow CAD or CTA certifications.
- Advanced ServiceNow modules: Flow Designer, Virtual Agent, Predictive Intelligence, ITOM (Discovery, Orchestration, Event Management).
- Experience with cloud integrations (AWS, Azure) and DevOps/CI-CD pipelines.
- Large enterprise or consulting background (Accenture, Deloitte, PwC, etc.).
- Remote-first role with occasional optional travel (fully reimbursed).
- Contract-to-hire with strong potential for early conversion.
- Work on cutting-edge ServiceNow implementations with a collaborative Arizona-based team.
Apply if: You are an Arizona-based ServiceNow Architect with a CSA certification, hands-on expertise across multiple modules, and a passion for scalable, enterprise solutions.
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