Front Desk Associate

1 week ago

San Jose, CA, United States Purple Lotus Full time
Front Desk Associate Job Description

Purple Lotus Patient Center is currently seeking passionate, hard-working, professionals, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our members and utilize the POS for the creation/updating of member profiles.

The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis.

Includes paid training

Responsibilities and Duties:
  • Provide Excellent Customer Service
  • Use of POS system
  • Accurate data entry
  • New/returning member registration and documentation
  • Clean and general upkeep of work stations
  • Knowledge of relevant laws, company policy, and procedures
  • Stay current with product knowledge & brands
  • Verification of proper paperwork, documentation, and ID for members
  • Accurate use and maintenance of the Point Of Sale (POS) system, accurate and timely data entry of member profiles in the POS system
  • Security measures and safety compliance
  • Maintain open communication with the management team and other coworkers
  • Reporting of employee or customer issues
  • Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations.
Qualifications:
  • Must be over the age 21+
  • Customer service experience
  • Ability to learn and adapt to different environments
  • Weekends Required
  • Reliable Transportation
Must be available nights, weekends, and Holidays.

Job Type: Part Time/Full Time

Pay: $19-$21 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • EAP
  • Life Insurance
Supplemental Pay:
  • Tips
Experience:
  • Customer service: 2 years (Preferred)
Education:
  • High School
Work Location:
  • San Jose
  • Multiple Locations
Work Remotely:
  • No
Work schedule
  • Weekend availability
  • Monday to Friday
  • Holidays
Benefits
  • Paid training
  • Employee discount
  • Dental insurance
  • Health insurance
  • Vision insurance
  • 401(k)

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