Urgebt requirement for Customer Service Representative in Harrisburg, Pennsylvania
1 week ago
Job Title: Customer Service Representative
Duration: X+ Months on wX without benefits
Job Location: Harrisburg, Pennsylvania XX111
Summary of Duties:
The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone calls, resolving customer questions, complaints and requests adhering to internal policies and procedures and utilizing working knowledge of the organization's services to meet productivity and quality standards.
Responsibilities:
Develops and maintains working knowledge of internal policies, procedures, and services (both departmental and operational)
Utilizes automated systems to log and retrieve information. Performs accurate and timely data entry of electronic faxes
Receives inquiries from customers or providers by telephone, email, fax, or mail and communicates response within required turnaround times
Responds to telephone inquiries and complaints in a prompt, accurate, and courteous manner following standard operating procedures
Interacts with hospitals, physicians, beneficiaries, or other program recipients
Investigates and resolves or reports customer problems. Identifies and escalates difficult situations to the appropriate party
Meets or exceeds standards for call volume and service level per department guidelines
Initiates files by collecting and entering demographic, provider, and procedure information into the system
Serves as liaison between the Review Supervisors and external providers
Maintains logs and documents disposition of incoming and outgoing calls
Required Qualifications:
High School diploma or equivalent
X+ year's customer service/telephone experience in a similar call center environment and/or industry.
Must have ability to effectively communicate with team members and external customers
Must have ability to research and resolve issues related to Medicaid program and service eligibility
-
Pulmonology - Pediatric
7 days ago
Harrisburg, PA, United States UPMC Harrisburg Full timeDetailsClient Name UPMC Harrisburg Job Type Permanent Offering Physician Profession Pulmonology Specialty Pediatric Job ID 15386012 Shift DetailsShift Full Time Days Scheduled Hours 40 Job Order DetailsStart Date 12/09/2025 Duration 0 Job Description Permanent Pulmonology - Pediatric - Harrisburg, PA - Full Time Days - Pay Negotiable - Harrisburg,...
-
Harrisburg, PA, United States National Coalition of Healthcare Recruiters Full timeHarrisburg (Physician/MD qualifications required) Radiology (Radiation Oncology) - Description UPMC Central PA (formerly Pinnacle Health Systems) is a member of the UPMC Health System family and is a growing, multisite healthcare provider in the Central Pennsylvania|Harrisburg region. UPMC Central PA is seeking a BC|BE radiation oncologist to join its...
-
Vocational Rehabilitation Counselor
2 days ago
Harrisburg, PA, United States State of Pennsylvania Full timeSalary: $59,345.00 - $90,211.00 Annually Location : Mifflin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CS-2025-38222-44831 Department: Department of Labor & Industry Division: LI BVRS Harrisburg Dstr Off Opening Date: 12/17/2025 Closing Date: 12/30/2025 11:59 PM Eastern Job Code: 44831 Position Number: 00041267 Union: SEIU Local 668...
-
Customer Service Representative
5 days ago
Harrisburg, PA, United States U-Haul Full timeLocation: 5621 Allentown Blvd, Harrisburg, Pennsylvania 17112 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Harrisburg, PA, United States Ace Handyman Services Harrisburg Full timeBenefits: Bonus based on performance Competitive salary Paid time off Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service? Then we are looking for you!!! Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Carlisle. Here is just some of what we have...
-
Harrisburg, PA, United States Ace Handyman Services Harrisburg Full timeBenefits: Bonus based on performance Competitive salary Paid time off Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service? Then we are looking for you!!! Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Carlisle. Here is just some of what we have...
-
Harrisburg, PA, United States Ace Handyman Services Harrisburg Full timeBenefits: Bonus based on performance Competitive salary Paid time off Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service? Then we are looking for you!!! Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Carlisle. Here is just some of what we have...
-
Harrisburg, PA, United States Ace Handyman Services Harrisburg Full timeBenefits: Bonus based on performance Competitive salary Paid time off Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service? Then we are looking for you!!! Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Carlisle. Here is just some of what we have...
-
Customer Service Representative
2 weeks ago
Harrisburg, PA, United States Speaks Staffing, LLC Full timeAbout the job Customer Service Representative Company Description We are seeking a reliable and friendly Customer Service Representative to join our client's team. In this role, you will answer incoming calls. You will resolve customer inquiries, provide information about the company's products and services, and ensure a positive customer experience. Role...
-
Customer Service Representative
1 week ago
Harrisburg, PA, United States Speaks Staffing, LLC Full timeAbout the job Customer Service Representative Company Description We are seeking a reliable and friendly Customer Service Representative to join our client's team. In this role, you will answer incoming calls. You will resolve customer inquiries, provide information about the company's products and services, and ensure a positive customer experience. Role...
