Customer Service Representative with Construction Office Experience

5 days ago

Harrisburg, PA, United States Ace Handyman Services Harrisburg Full time

Benefits:

Bonus based on performance

Competitive salary

Paid time off

Are you Enthusiastic, Confident, a Team Player and exceedingly Polite and Cordial? Do you have a passion for Customer Service?

Then we are looking for you

Ace Handyman Service of South Central PA is looking for a team member in Harrisburg and Carlisle.

Here is just some of what we have to offer:

Competitive pay

Vacation

Performance bonuses

Flexible scheduling

Advancement and growth opportunities

Regular pay reviews

Plus more

Job Responsibilities

Responsible for both inbound and outbound calls with a focus to sell and schedule work while building customer rapport

Coordinating the schedule and material ordering for multiple craftsmen and projects

Utilizing our dispatching & schedule management software

Maintaining accurate customer records in service database

Performing paperwork and filing duties

Assist in solving operational logistics to ensure a smooth customer journey

Assist Owners with projects

Job Requirements

This is an In-Person position

High school diploma or GED

3-5 years of administrative assistant/scheduling experience

Strong customer service skills

Comfortable with sales

Adaptive to technology

Excellent office management skills

Solid typing skills

Great multitasking and prioritization skills

Exceptional communication skills

Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two

Customer-facing experience, a plus

Build a fun and rewarding career with an industry leader

WE ARE NOT ACCEPTING PHONE CALLS FOR THIS POSITION. PLEASE APPLY ONLINE AND WE WILL CALL YOU.

Bring your questions. Meet with us. We look forward to meeting you.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

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