Senior IT Business Process Analyst

Senior IT Business Process Analyst

Posting Start Date: 11/26/25

Join the Future of Workspace Innovation at Haworth
Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture - we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here

We are currently looking for a Senior IT Business Analyst to join our team in Holland, MI.

Job Summary

We are seeking an IT Business Process Analyst to support our materials management business group, with a focus on commodity planning and procurement. This role serves as a key liaison between IT and business units, translating operational needs into system configurations and process improvements. The analyst will evaluate system enhancements, lead medium-sized projects, and contribute to major initiatives by gathering requirements and recommending solutions. Success in this role requires a blend of technical expertise and business process knowledge, along with the ability to drive global technology solutions. Collaboration with business leaders to define metrics, improve performance, and implement best practices is central to this position.

Job Responsibilities

• Contribute to the evaluation of system enhancements and alternatives, primarily SAP, by recommending solutions to optimize business processes
• Elicit, analyze, and document business requirements for System projects and enhancements, primarily SAP, ensuring clarity, completeness, and traceability.
• Analyze and optimize end-to-end materials management business processes, with heavier focus on commodity planning and procurement.
• Configuring, maintaining, and optimizing SAP MM and PP modules.
• Documenting "as-is" and "to-be" process flows, functional specifications, and configuration rationale.
• Develop detailed functional design documents, outlining system functionality, data flows, and user interfaces to meet defined business requirements.
• Work closely with developers to ensure proper implementation of functional designs and with testers to define test cases and ensure quality.
• Develop training materials and deliver training to business users on new systems or enhancements.
• Stay informed about relevant technology trends and best practices in business analysis and system implementation.
• Contribute to IT project teams, providing business analysis expertise, and collaborating with project managers to ensure successful project delivery.
• Analyze existing business processes and recommend improvements that can be facilitated by technology solutions. Understand all tools the company currently employs across all functions.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Required Qualifications

• Bachelor's Degree or equivalent in Computer Science, Business Management, Information Technology, Management Information Systems or relevant field of study
• Education Equivalency: Associate's Degree plus 2 years of additional IT experience utilizing systems applications and/or experience supporting commodity planning or procurement scheduling OR 4 years of additional IT experience utilizing systems applications and/or experience supporting commodity planning or procurement if no post-secondary education
• 5 years of IT experience utilizing systems applications and/or experience supporting commodity planning or procurement
• Military Equivalency at www.mynextmove.org/vets/find/military
• Applicants must be able to work in Holland, MI without relocation assistance.
• Applicants must possess an unrestricted right to work in the US to be eligible for this position.

Preferred Qualifications

• ERP System Application Experience and certifications (focus on commodity planning and procurement modules highly desirable).
• In-depth experience or strong understanding of SAP Materials Management.
• Understanding of relevant modules including SAP Materials Management (MM), and SAP Production Planning (PP).
• Familiarity with SAP S/4HANA environment, SAP Integrated Business Planning (IBP), SAP Ariba, and integration capabilities.
• Experience with process improvement methodologies (e.g., Lean, Six Sigma).
• ASCM (Association for Supply Chain Management) certification.
• ISM (Institute for Supply Management) certification.
• Manufacturing Industry experience.
• Materials Management work experience.
• Ability to translate business needs into functional requirements.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex SAP issues.

Design your future with Haworth
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• On-Site Gym: Well-equipped gym, open 24/7.
• Annual Bonus Programs
• Tuition Reimbursement
• Volunteer Time Off
• Parental Leave
• Pet Insurance
• Zero Waste to Landfill

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Haworth Values

At Haworth, we have a strong set of values that guide our business and help us align with our customers.

We listen to our Customers. We rely on our Members. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better.

Join the Haworth family. Apply for this job, or learn more about the many possibilities at Haworth: Home Page

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EEO / ADA Statement

As an EEO employer, Haworth will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people.

Haworth's AAP programs are available for applicant review. Requests can be made to your Recruiter to review during regular business hours.

This organization participates in E-Verify Employment Eligibility Verification.

If you have questions about any of the above policies, or if you require an ADA accommodation in the application process, please contact a member of our Human Resources team at (616)-393-1600.

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