Admissions Specialist

2 weeks ago

Oklahoma City, OK, United States Northcare Full time

Are you ready to make a difference in the lives of individuals seeking mental health services? Join our team as an Admissions Specialist, where you'll play a crucial role in providing excellent consumer service and helping to maintain the smooth operation of our front office.

Key Responsibilities:

  • Create a warm and welcoming environment for consumers, visitors, and staff.
  • Ensure timely access to clinical staff for consumers' immediate needs.
  • Adhere to confidentiality policies, respecting the integrity of consumer-related information.
  • Implement safety and administrative procedures diligently.
  • Respond promptly to incoming calls, directing them to the appropriate staff.
  • Follow cash handling procedures for all collected monies, maintaining compliance with accounting standards.
  • Perform opening and closing tasks for the front office as scheduled.
  • Manage essential lists, supplies, and inventory for office functions.
  • Prepare and distribute agency mail and deliveries.
  • Review and prepare consumer records to ensure compensable services.
  • May perform other duties as required and/or assigned by supervisor and/or executive staff.
Benefits/Perks:
  • Competitive salary
  • Paid holidays
  • Paid Time Off to include PTO and Annual FLOAT leave
  • Retirement 403(b) with employer contribution (no employee match required)
  • Tuition Reimbursement
  • Continuing Education Units (CEUs) and trainings
  • Medical, dental and vision insurance options including VarietyCare Advantage rates/discounts and ZERO Card benefits
  • Flexible Spending Accounts for Health Care and Dependent Care Expenses
  • Employee Assistance Program (EAP)
  • Urban Sitter
  • Holiday saving club
  • Verizon Cellular plan discount
  • Gym Membership Discounts (YMCA, Planet Fitness, Crunch Fitness
Qualifications:
  • High school diploma required.
  • Minimum of 1 year in office management, consumer scheduling, and commercial insurance operations preferred.
  • Proficiency in Microsoft Office suite and intermediate data entry skills are a must.
  • Ability to bend, stoop, climb stairs, and move freely around the facility, coupled with excellent finger dexterity for operating office equipment.
  • Stellar verbal and written communication skills are essential, along with the ability to comprehend and interpret instructions effectively.
  • Demonstrated ability to interact positively with English-speaking patients and colleagues.
  • Maintain a casual professional dress code and adhere to all dress code requirements.
  • Complete all required training within 30 days of employment and obtain a TB test within 30 days of employment.

*Starting salary for this position is guided by experience, education, certification(s), and the ability to perform the assigned tasks

NorthCare/VarietyCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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