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Ecommerce Senior Specialist, Digital Production
3 weeks ago
This position is designated as a hybrid role based out of our headquarters near Portland, Oregon. The current expectation is for employees to work onsite four days per week, subject to change based on business needs. This in-office requirement may be adjusted at the discretion of the company.
ABOUT THE POSITION
The eCommerce team powers our US and Canada Columbia.com sites as well as our Customer Care Center. From merchandising and marketing to product management and technology, the consumer is at the center of everything we do. And, the eCommerce team is known for the relentless improvement of the customer experience-always striving for a better, faster, easier experience.
The eCommerce Sr. Specialist, Digital Production is responsible for implementation of cross-functional processes and workflows for Columbia's North America eCommerce sites and marketing channels. They actively manage go-to-market campaign production and projects, coordinating with cross-functional teams to ensuring that briefing, scope and creative delivery expectations are met. This person identifies, implements, and supports business process to maintain and improve operational efficiency.
HOW YOU'LL MAKE A DIFFERENCE
- Coordinates seasonal go-to-market milestones and key inputs or touchpoints such as asset delivery deadlines, briefing deadlines, and creative deliverable timelines according to standardized SLAs.
- Coordinates eComm cross-functional inputs into seasonal asset production briefs and schedules. Collaborates and communicates asset delivery deadlines to key brand partners.
- Project manages story/campaign creative projects from end-to-end-establishing workbacks, tracking progress, problem-solving blockers, and ensuring on-time deliveries.
- Monitors weekly or monthly project status and works with team and stakeholders to adjust resourcing or timelines. Communicates status, blockers, or changes frequently to all stakeholders-identifies impacts and risks to changes in project timelines.
- Carries out management of content production for special events and projects to support the brand, including cross-functional coordination and communications.
- Responsible for process development within workflow management tool-adjusting inputs and organizational structure to impact and evolve processes.
- Takes ownership and works across cross-functional teams to execute and maintain most efficient and effective processes and communication methods to carry out projects.
- Identifies and solutions for process change when needed.
- Performs other duties as assigned.
- Adaptable in a fast-paced, deadline-oriented environment with the ability to manage multiple, competing priorities.
- Super organized and able to successfully manage campaigns asset flow.
- An excellent communicator with skills to effectively collaborate and coordinate tasks/projects with key stakeholders across the company.
- Bachelor's degree, applicable certification or equivalent experience.
- Typically requires 5-8 years of professional experience and strong competency with the various tools, systems, or procedures required to accomplish the job.
- Strong organizational, problem solving and time management skills with the ability to set priorities, multi-task and meet deadlines required.
- Strong understanding of e-Commerce processes and business models preferred.
- Strong ability to handle a high-volume workload in an ever-changing environment required.
- Thorough knowledge of creative workflow process and project management software (Workfront or similar) is required. Experience with a CMS (Amplience or similar) is preferred.
- Solid ability to think both strategically and tactically, as well as manage and adapt to dynamic changes in priorities and deadlines, resources, or deadlines required.
- Solid ability to establish cross functional, collaborative relationships with business partners required.
- Apparel or footwear category experience a plus
#LI-lC1
#Hybrid
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.
At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.
If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.
