Staff Assistant, Registrar Office

24 hours ago

Clinton, NY, United States Hamilton College Full time

This position will engage with virtually all office policies and processes in support of the office’s mission to create, maintain, and protect the academic records of current and former students. Tasks will include, but are not limited to: processes related to course registration, transfer credit, and degree completions; processing transcripts and degree and enrollment verifications; providing support to students, faculty and other departments. The successful candidate should be able to work with a variety of “customers” and must be flexible and able to turn their attention to unexpected tasks quickly.

This is a full-time, non-exempt, fixed term position ending on June 30, 2028, with a pay rate of $20.00. This position will support operations in the Registrar’s Office by supporting team members in daily work.

Responsibilities

  • Contribute to office processes (registration, transfer credit, grades, transcript processing)

  • Provide quality service for customers (students, faculty, staff, alumni) in person, by phone and by email

  • Adherence and enforcement of College policies is necessary

  • Commitment to abide by FERPA and other polices related to confidentiality of data and records

  • Demonstrate ability to establish effective and productive working relationships

  • Perform other duties as assigned

Bachelor Degree and experience in higher education. Previous experience in a Registrar’s Office is preferred. Oneida County Notary License preferred. Equivalent combination of education and experience will be considered.

Knowledge, Skills, and Abilities

Proficiency with technology including, but not limited to Google products and Microsoft Office suite. Experience with Ellucian Colleague desired.

Strong trouble-shooting skills; excellent communication and analytical skills; ability to interact effectively with faculty, students and staff, and to provide excellent customer service; understanding of, or willingness to learn, the college’s curriculum and requirements, and desire to support its academic mission; appreciation of and commitment to maintaining best practices in data standards; knowledge of FERPA and commitment to professional integrity and maintaining confidentiality of protected student information; ability to work independently and as a team member in a fast-paced environment under the pressure of deadlines.

Please submit a cover letter, resume and contact information for three professional references. Consideration of candidates will begin immediately and continue until the position is filled

Hamilton College is an equal opportunity employer and is committed to creating an accessible, supportive environment and an educational experience that recognizes a wide array of experiences, backgrounds and viewpoints as integral components of academic excellence. Candidates who can contribute to those goals are encouraged to apply and identify their strengths in these areas.

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