Revenue Cycle Analyst
1 week ago
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Work Environment: Hybrid (3 days/week in office to start; may reduce to 1-2 days/week as contract continues)
Dress Code: Business Casual
Pay: $23-25 an hour
Overview
The Senior Revenue Cycle Analyst plays a key role in ensuring claims are processed accurately, efficiently, and in alignment with payer requirements. This role partners closely with internal staff and multiple levels of the client's organization to identify and resolve issues preventing timely and complete claim adjudication. The Senior Analyst also serves as a mentor and point of contact for team members while helping improve productivity and clean-claim volume.
Key Responsibilities
- Serve as a mentor and primary point of contact for billing and claims staff.
- Generate and release claims daily through the client's EHR system.
- Print and mail paper claims when electronic submission is not available.
- Work within payer portals-including DDE, Optum, Availity, and others-to clear issues preventing payment.
- Run periodic reports to identify outstanding claim issues; collaborate with staff or managers to resolve escalations.
- Communicate with clients regarding claim-related trends, recurring issues, and resolution updates.
- Maintain accurate documentation of client communications, discussions, and follow-ups.
- Support posting and review of Remittance Advices when needed.
- Perform additional duties and tasks as assigned by leadership.
- 3-5+ years of proven experience in hospital or clinic billing.
- Strong understanding of current healthcare revenue cycle processes and industry standards.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Experience with CPSI, Epic, or Cerner (Cerner highly preferred).
- Prior experience in complex claim resolution or payer portal navigation.
- Strong attention to detail and problem-solving abilities.
- Ability to mentor others and provide constructive guidance.
- Dependable, organized, and able to manage multiple tasks with minimal supervision.
- Professional communication and customer-service mindset.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
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