RN Clinical Manager Palliative Care

We are looking for a Clinical Manager - AIM (Advanced Illness Manager) Program to join our team based in Plano, TX. This position will directly report to the Director of AIM and is responsible for coordinating and managing all day to day business affairs and other clinical activities related to the administration of the Advanced Illness Management (AIM) and Palliative Care department.

Position is located in Addison, TX - working in the branch location Monday-Friday.

• Ensures clinical care delivery goals are met and exceeded.
• Manages AIM Clinical Coordinators, AIM NPs and AIM RNs.
• Ensures scheduling, managing frequency adherence, clinical coordination, medical record maintenance function, and marketing functions are maintained for a team of patients and clinicians.
• Manages incoming calls from partners and patients.
• Manages Visit Freq compliance, scheduling PRN visits, post hospitalization follow up with patient/family-expediting discharge home with AIM communication with partners, schedule post hospitalization visits.
• Orders labs, DME, imaging.
• Coordinated results with NPs, enters telephone encounters in partner EMR, and enters routine visit med reconciliation in partner EMR.
• Ensures transitions to HSP referrals to CTC for care type.
• Assists in appropriate identification of HSP eligible pts.
• Identifies HH providers that can accept HH referrals from PCC.
• Identifies and communicates with local partner office for lab drop off.

• Active and unrestrictive RN license to practice in the state without any board action
• Registered Nurse with Home Health, Hospice and/or Palliative Care Experience preferred
• Bachelor’s degree in nursing, Business Administration, or related field; or equivalent experience and knowledge in Health Care Operations required.
• Master’s degree in business or related field preferred.
• Minimum of 2 years health care administration/operations management required
• Must be able to work some nights/weekends on call.
• Certified in Hospice and Palliative Care - preferred

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

At Illumia, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.