Dermatology Office Receptionist

2 weeks ago


Norwalk, CT, United States Connecticut Skinhealth LLP Full time
About Us:

We are a fast-paced, patient-focused dermatology practice committed to providing exceptional medical and cosmetic skin care. Our team values professionalism, compassion, and creating a warm, welcoming experience for every patient.

Position Overview:

We are seeking a friendly, reliable, and detail-oriented Front Desk Receptionist to be the face of our office. This role is vital in creating a positive first impression and ensuring smooth daily operations at the front desk and the practice overall.

Key Responsibilities:
  • Greet patients with warmth and professionalism

  • Answer and route incoming phone calls

  • Schedule, confirm, and manage patient appointments

  • Verify insurance information and collect co-pays

  • Maintain accurate patient records and update EMR (Electronic Medical Records)

  • Assist with patient check-in and check-out procedures

  • Coordinate with clinical staff to support patient flow

  • Handle administrative tasks, such as scanning, filing, and mail

Qualifications:
  • Minimum 2 years in customer service
  • Minimum 1 year in a medical office
  • Efficient with Mac devices
  • Experience with Google Drive
  • Experience with EMR systems


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