Child Support Specialist IV

Salary : $2,152.00 - $2,615.20 Biweekly
Location : Tehama County, CA
Job Type: Full Time
Job Number: 2025-00309
Department: Child Support Services
Opening Date: 11/24/2025
Closing Date: 1/2/2026 5:00 PM Pacific

Description
About the Department:
Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values: professionalism, teamwork, communication, accountability, flexibility and positive attitude.

Ideal Candidate:
Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, communication skills and eagerness to step into the role of a leader. Candidates should be a subject matter expert in case management with a record of excellent performance, conduct and professionalism.

About the Position:
Under limited supervision, the Child Support Specialist IV performs a wide variety of child support duties involving the most difficult and sensitive cases; acts in a lead capacity by training, reviewing, assigning, and directing the work of subordinate staff; acts in the supervisor's absence, assists with low-level administrative functions, and performs related work as required.
Examples of Duties

• Analyzes and evaluates the more complex and sensitive Child Support cases.
• Coordinates and conducts interviews with multiple parties (e.g., custodial parent, non-custodial parent, witnesses, employers, attorneys) to obtain and/or verify child support case information.
• Develops and analyzes information for the establishment of paternity (e.g., genetic tests).
• Locates absent parents using a variety of methods and tools (e.g., contacting other agencies, databases, web searches).
• Reviews parental financial income and expense data (e.g., child support payments, expenses, income, ability to pay) to determine support requirements; explains the process by which support is determined to custodial and non-custodial parents.

Education, Experience & Licenses
Minimum Qualifications:

• Equivalent to completion of the twelfth (12th) grade
• One (1) year of full-time experience performing duties comparable to a Child Support Specialist III or Child Support Specialist IV in a state or local government agency

OR

• Three (3) years of full-time experience performing duties comparable to a Child Support Specialist II in a state or local government agency

*Comparable experience performing child support services case management duties. (i.e., Child Support Officer II or III, etc.)

License and Special Requirements:

• Possession of, or ability to obtain and maintain, a valid California Class C driver's license and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Due to IRS Publication 1075 Guidelines as established by the Federal Government and required by California Department of Child Support Services, all employees will be subject to a background check at the time of hiring and at least every 5 years.

Recruitment Information
The department is recruiting to fill one (1) vacancy.Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist IV, as well as subsequent vacancies which occur during the life of the eligibility list.
Examination Information:

Training & Experience (T&E) Examination - Weighted 100%
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on the pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.
Tentative T&E Examination Dates:

Exams will be emailed to candidates meeting minimum qualifications the week of January 5, 2026.
*Candidates will have three (3) days to return a completed examination.
Interviews are tentatively scheduled for the week of January 12, 2026.

*Only the most qualified candidates will be invited to interview.
New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.
Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
For questions about this recruitment please contact:

Beatrice Bradley

530-528-4566 |
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
NOTE: THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES.
*Rates listed in this flyer represent a full-time employee's accrual rate and health insurance premium rate. Part-time employees will have pro-rated accruals and health insurance premium rates based on the number of hours they work.

This position is represented by the Local 39 bargaining unit.

SALARY:

• Annual salary step increases based upon satisfactory performance and completion of one year of employment (Step A to E).

HEALTH:

• Approximately 80% of the premium for medical, dental, and vision plan is paid by the County (EPO Plan). The plan covers the employee and all eligible dependents at NO ADDITIONAL COST
• Employee premiums are $234.54 per month as of January 1, 2025 and $266.97 as of January 1, 2026 for employee and all eligible dependents.

PAID LEAVES:

• Benefits also include an annual paid leave plan of
  • 96 hours of vacation (increases upon continuous years of service)
  • 96 hours of sick leave
  • 14 paid holidays plus one 8 hour personal holiday

LIFE INSURANCE:

• Approximately 80% of the premium for a $30,000 life insurance plan for the employee is paid for by the County.

RETIREMENT:

• A retirement plan through CalPERS.
  • CalPERS Formulas:
    • Classic member = 2% @ 55
    • New Member = 2% @ 62
• A Deferred Compensation retirement plan option with a County match of up to a maximum of $60 per month.

ASSISTANCE & PROGRAMS:

• Employee Assistance Program: Provided to all employees and employee's family members at no cost.
• LiveHealth Online: Access to a medical provider 24/7 from the comfort of your home at NO COST
• Lark: Diabetes Prevention Program
• Livongo: Diabetes Management Program
• Hinge Health: Lower Back & Joint Pain Program
• Carrum Health: Enhanced Surgery Benefits Program
• Assist to Own: Down Payment Assistance Program

01

What is your highest level of education?

• Some high school
• High school diploma or GED
• Some college
• Associate's degree
• Bachelor's Degree
• Master's Degree
• Doctorate
• None of the above

02

How many years of full-time experience at a child support agency performing duties comparable to a Child Support Specialist III or Child Support Specialist IV in a state or local government agency have you had?*Comparable experience performing child support services case management duties. (i.e., Child Support Officer III or IV, Child Support Specialist III or IV, etc.)

• No experience
• Less than 1 year of experience
• 1 year to less than 2 years of experience
• 2 years to less than 3 years of experience
• 3 or more years of experience

03

How many years of full-time experience at a child support agency performing duties comparable to a Child Support Specialist II in a state or local government agency have you had?*Comparable experience performing child support services case management duties. (i.e., Child Support Officer II, Child Support Specialist II, etc.)

• No experience to less than 1 year of experience
• 1 year to less than 2 years of experience
• 2 years to less than 3 years of experience
• 3 years to less than 4 years of experience
• 4 or more years of experience

04

Do you have a valid, non-expired California Driver's License or can you obtain one within 6 months?

• Yes
• No

Required Question

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