Patient Services Rep

4 days ago

Stillwater, OK, United States Ardent Health Full time
Overview

Join our team as a full-time, Patient Services Rep in Stillwater, OK.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
  • Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
Responsibilities
  • This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
  • Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
  • Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
  • Answers telephone promptly in a customer friendly manner.
  • Collects and verifies accurate patient information and enters into registration system.
  • Receives payment for services and correctly completes charge slips for data entry.
  • Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
  • The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System
Qualifications

Job Requirements:
  • High School Diploma or GED
Preferred Job Requirements:
  • Previous customer service experience
  • Previous medical office experience

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