Office Assistant

Under the general supervision of the Office Services Supervisor I, the Office Assistant's primary duties include PROCESSING TRAFFIC COLLISION REPORTS:
a) Responsible for daily photocopying and routing of Traffic Collision Reports to Headquarters and Allied Agencies in accordance with departmental policies.
b) Receives incoming mail requests for Collision Reports. Locates correct reports, review proper party requirements, prints and mails reports on a daily basis.
c) Completes receipts.
e) Maintains Collision Report files. Responsible for purging of Collision Report files on a quarterly basis after retention periods.
Serves as backup to the timekeeper CHP 415 Clerk; provides backup coverage to other clerical positions as needed.; processing various forms with regard to court reports (subpoenas, accident reports, crimes on State Property forms, etc.) and providing copies of the reports when requested by authorized individuals. Other functions include answering telephones, screening calls and directing telephone calls to specific personnel; assisting with visitors at the front counter; monitoring projects and case work utilizing a Project Tracking Log.

PROCESS PHOTOGRAPH REQUESTS:
a) Receives and processes requests for photographs, including copying photos to discs and sending them to the appropriate recipient.
b) Receipts monies for photographs and coordinates with requesters the dollar amounts needed in order to process requests.
c) Maintains photograph files and purges after retention period.
d) Reconcile cash box daily for front office receipts.
GENERAL CLERICAL SUPPORT:
a) Assigned to the front counter responsibility for greeting the public.
b) Provides relief at public counter when necessary. Answering and routing of incoming calls.
c) Assists to resolve the public's questions regarding collision reports, towed vehicles, citations, arrests and general information.
d) Facilitates sales of traffic reports, arrest logs, photographs, and publications. Ensure items sold are only released to a proper party of interest.
e) Process and submits quarterly supply requisition to Supply Services Unit.
PROVIDE BACKUP SUPPORT TO ALL CLERICAL AREAS AND PERFORM RELATED DUTIES AS ASSIGNED OR REQUIRED.

You will find additional information about the job in the Duty Statement .

Working Conditions
The work hours for this position will be Monday-Friday, 8:00 AM - 5:00 PM.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• OFFICE ASSISTANT (TYPING)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-500228

Position #(s):
388-730-1379-001

Working Title:
Office Assistant (Typing)

Classification:
OFFICE ASSISTANT (TYPING) $3,273.00 - $4,098.00 A
$3,549.00 - $4,445.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:
1

Work Location:
Monterey County

Telework:
In Office

Job Type:
Permanent, Full Time

Department Information California Highway Patrol
Monterey Area (730)
960 E. Blanco Road
Salinas, CA 93901

The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety , Service , and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges , and opportunities, the CHP invites you to apply to become a part of our prof es sional organization . We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities , and we invite you to look into the California Highway Patrol for your future .

Department Website: https://www.chp.ca.gov

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, single-spaced, no more than two pages in length, and 11-point Arial font.

1) Your background, experience, education and/or training that makesyou the best candidate for this position.

2) Your ability and experience in handling a heavy workload with competing priorities, and the steps you take to ensure deadlines are met.

3) Your understanding of the role of an Office Assistant (Typing) with the Monterey Area.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/10/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Highway Patrol
052/Selection Standards and Examinations
Attn: Marissa Cruz-Hernandez
P.O. Box 942898

Sacramento , CA 94298-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street

Sacramento , CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. Refer to the Special Requirement Section of this job posting for the SOQ questions.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Excellent interpersonal skills; the ability to professionally interact with co-workers, Area management staff, and the public.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: https://www.chp.ca.gov
Human Resources Contact:
Marissa Cruz-Hernandez
(916) 843-3820

Hiring Unit Contact:
Katharine Villa
(831) 770-8041

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
(916) 843-3190
eoas@chp.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-500228) and/or position number 388-730-1379-001 on the application.

It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.

Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.

Other

Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.

https://calcareers.ca.gov/CalHRPublic/Search/ExamSearch.aspx

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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