AI Content Designer

Our Company

At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and their customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You'll Do

We are seeking an experienced AI content designer to join our Content team. The role requires a combination of technical knowledge, content design expertise, and design thinking to create experiences and systems that enhance interactions with our AI products for data scientists and business analysts.

• Design and optimize enterprise-grade AI conversational experiences that map to real workflows and goals

• Develop and refine model behavior for large language models to ensure AI responses are accurate, on-brand, and effectively address user intent.

• Partner with Product, Engineering, Design, and Data Science to align on unified goals, successfully advocating for user-centric conversational solutions while balancing technical and business requirements.

• Conduct research and experimentation to uncover effective patterns of human-AI collaboration, create evals and test prompts against them to create high-quality Gen AI experiences, and translate insights into actionable recommendations for AI deployment and roadmap planning.

• Guide writing for AI and human consumptions across the various content types and establish guidelines and prompt patterns for cross-functional teams.

• Serve as a trusted adviser to customers and internal stakeholders on conversational AI design best practices.

Who You'll Work With

On our product engineering and experience team, we focus on the user's ease of use for our unified Teradata platform. We reduce complexity and eliminate barriers and friction so that customers can transform their business through the power of their data. The scope of this role is enterprise wide, so you'll work with engineers, product architects, product managers, and designers, as well as a team of content designers and technical content strategists.

This role reports to the Head of Content Design.

What Makes You a Qualified Candidate

• 5+ years of experience in content design, conversational AI, or related fields.

• Significant experience in content management systems and structured content

• Strong knowledge in Gen AI and LLMs-system prompt, RAG, output evaluation-and how they work together.

• Experience defining, creating, implementing design systems

• Proven track record of leading complex products when problems may be undefined

• A portfolio demonstrating problem solving through product thinking, design strategy, interaction flows, and content craftsmanship.

• The ability to clearly and confidently share content and design recommendations, opinions, and goals.

What You Will Bring

• Experience and interest in working on SaaS or B2B products.

• Nice to Have: Experience with coded prototyping and data analytics to facilitate collaboration with customers and internal stakeholders

• This is a great opportunity for:

• Content designers with technical skills who want to shape AI interactions

• AI/ML engineers who have strong writing skills and design sensibilities looking to focus on user experience

• UX designers with writing expertise who want to shape AI conversational experiences

Why We Think You'll Love Teradata

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace flexibility because we trust our people to decide how, when, and where they work. We focus on well-being because we care about your ability to thrive personally and professionally. We are an anti-racist company committed to building a diverse, equitable, and inclusive environment that celebrates all people.

#LI-OC1

Teradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow.

Pay Rate: 111800.0000 - 139800.0000 - 167700.0000 Annually

Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance.

Employees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits