Insurance Verification Specialist

2 weeks ago


Oak Brook, IL, United States Relief Mental Health Full time

RMH is looking to hire an efficient insurance verification specialist. A successful candidate should have a deep understanding of insurance benefits, excellent communication skills, and attention to detail.

Responsibilities:

  • Communicate with payors to verify eligibility and benefits, confirm anticipated patient out of pocket expense, and determine next steps for prior authorization.
  • Prioritize urgent benefits.
  • Create and distribute patient benefit letters
  • Document progress in project management system.
  • Develop single case agreements if necessary
  • Collaborate with admissions team to provide information in a timely fashion.
  • Coordinate efforts with billing team.
  • Create a positive patient experience
  • Actively participate as a team member in resolving issues as they are identified
Requirements:
  • High school diploma or GED
  • Exceptional customer service skills
  • Effective communication skills
  • Excellent organizational skills
  • Detail-oriented
  • Experience in a healthcare related field, specifically insurance eligibility verification or collection of accounts receivable preferred, with a minimum of 2 years
  • Additional job duties as assigned


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