Technology Manager

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS Beyond Healthcare Team: ZS is guiding global clients across Travel, Hospitality, Retail, Financial Services, QSR, and Agri-Tech to help drive revenue growth, operational excellence, and personalized engagement using data, analytics, and technology. We help organizations move from traditional systems to intelligent, adaptive, and GenAI-enabled ecosystems that drive business outcomes.

Technology Manager - Financial Services

What You'll Do: As a Technology Manager on our Beyond Healthcare team, you will lead large-scale digital transformation programs for global clients, bridging business strategy and technology execution. You will partner closely with client stakeholders to design, deliver, and scale technology solutions that leverage modern cloud platforms, industry systems, and emerging AI capabilities. The role requires a unique blend of industry expertise, technical depth, and leadership acumen to drive measurable impact.

• Lead business development and account expansion in Financial Services, with a focus on technology-led transformation opportunities across data modernization, cloud migration, analytics, customer management, and incentive compensation operations;
• Build trusted senior-level relationships (CIO/CTO/Chief Data/Chief Commercial leaders) to shape digital roadmaps, modernization priorities, and future-state architecture strategy;
• Apply deep knowledge of Financial Services commercial and operational systems (e.g., CMM, IC, digital engagement platforms, distribution enablement) to conceptualize differentiated solution accelerators, reusable assets, and ZS POVs;
• Drive onshore-offshore delivery excellence across multiple engagements, ensuring proactive risk mitigation, stakeholder alignment, and consistently high-quality outcomes;
• Guide the build-out of cloud-native approaches (AWS/Azure/GCP) and leverage modern data engineering/analytics patterns to enable scalable, outcome-driven solutions;
• Act as the Financial Services technology "anchor" in the US - shaping pursuits and strengthening collaboration between US teams and India tandem delivery pods;
• Represent ZS's Beyond Healthcare technology capabilities externally and internally - driving thought leadership, market presence, and solution innovation relevant to Financial Services.

What You'll Bring:

• Bachelor's/ Master's degree in Computer Science, MIS, IT or related discipline; MBA or equivalent a plus;
• 10+ years of experience in technology consulting, solution delivery, or business development within Financial Services or adjacent B2B industries;
• Demonstrated experience leading large-scale cloud, data, analytics, or commercial technology programs;
• Strong understanding of cloud ecosystems (AWS, Azure, GCP), modern data engineering approaches, analytics platforms, and Financial Services commercial management systems (e.g., CMM, IC);
• Proven track record of growing accounts and leading senior client relationships in a professional services environment;
• Demonstrated ability to bridge business and technology - translating business problems into scalable, ROI-driven technology strategies;
• Prior professional services experience strongly preferred;
• Strong client presence and executive communication skills;
• Effective supervisory, coaching, and hands-on project leadership capabilities;
• Experience leading global, virtual teams to deliver multiple complex programs simultaneously;
• Entrepreneurial mindset - able to identify whitespace, shape offerings, and build assets aligned to Financial Services client needs;
• Willingness to travel as needed.

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:

ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:
www.zs.com

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