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Hyatt House Night Auditor- Front Desk
3 weeks ago
Hyatt House New Orleans Downtown is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.
Key Responsibilities
- Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
- Handle phone system, reservations, and guest inquiries.
- Perform check-in and check-out procedures.
- Verify, balance, and review hotel room availability and transactions.
- Prepare folios for departing guests.
- Maintain lobby appearance and assist with AM breakfast setup if needed.
- Monitor hotel safety and emergency procedures during the night shift.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- Previous hotel front desk or hospitality experience preferred.
- Strong attention to detail and organizational skills.
- Dependable, responsible, and able to work independently.
- Professional and customer-service oriented.
