Au Bon Pain Customer Service Specialist

7 days ago

Dayton, OH, United States University of Dayton Full time
Au Bon Pain Customer Service Specialist

Job No: 503167
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: Bargaining Unit, AFSCME
Department: Dining Serv - ABP - 800616
Pay Grade: 2 - Non Exempt (BU Dining)
Advertised: October 28, 2025
Applications close:

Position Summary:The Au Bon Pain Customer Service Specialist performs a variety of duties including food preparation, cashiering, providing customer service, processing GET orders, stocking and cleaning while following all Au Bon Pain and food safety and sanitation policies and procedures.

Minimum Qualifications:
*Must have a High School diploma or equivalent.
*Must be able to effectively write and communicate in English.
*Must be able to exert well paced mobility for periods of up to four (4) hours.
*Must have the ability to lift equipment and supplies up to 50 pounds in weight.
*Must be able to walk, bend, stoop, and use finger dexterity for periods up to 4 hours at a time.
*Must be able to stand for up to four (4) hours at a time.
*Must be able to visibly differentiate colors for the purposes of food safety.
*Must be able to work when exposed to wet floors, temperature extremes and loud noise.
*Must be able to work independently with the appropriate amount of supervision.

Preferred Qualifications:
While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

*One year in a food preparation position.
*Experience in a high volume a la carte operation and proven customer service skills.
*Successful cash register experience.
*Experience with MICROS registers.
*Working knowledge of standard commercial kitchen equipment.
*Current managerial ServSafe certification.
*Demonstrates a professional demeanor.
*Experience working with students and a diverse multi cultural staff.
*Successful experience assisting customers.

Special Instructions to Applicants:
Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

35 hours per week. 9 months/yr. (early August - early May). Varied shift based on operational needs. Must be able to work weekends and holidays. Primary shift 8:45am-4:15pm with rotating weekends per the union contract.

Closing Statement:
Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

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